Product Engineer II – Web Services

Summary

Esri is a company that creates powerful software to enhance decision-making through location context. The Product Engineer II role focuses on web services that support customer workflows, requiring collaboration with development teams to translate requirements into user stories and maintain product backlogs.

Responsibilities

• Work with customers, leadership, and your development team to identify requirements and translate them into functional user stories for consideration
• Create and maintain performance dashboards to evaluate service usage to inform product objectives and development priorities
• Maintain a Product Backlog of user stories and defects, work with your team to refine and plan these items for development
• Organize and communicate development and release plans to stakeholders
• Collaborate with product engineering writers and product management to publish best practices through tutorials, blog articles, and conference presentations
• Validate and triage enhancement and defect requests in collaboration with Esri Support Services

Skills

• 2+ years of experience working in an Agile software development environment
• Experience working with ArcGIS applications (such as ArcGIS Map Viewer and/or ArcGIS Scene Viewer) or other GIS technology
• Experience working with ArcGIS technologies (such as the ArcGIS Maps SDK for JavaScript, ArcGIS API for Python, or other ArcGIS REST APIs)
• Experience working with web services and APIs, including RESTful services, service contracts, and versioning
• Advanced communication and storytelling skillsets; able to convey complex ideas in various formats depending on context and audience
• Intermediate project management skillsets with the ability to coordinate, structure, and release functionality iteratively
• Beginner to intermediate knowledge of cloud-native web service architecture, reliability, monitoring, and operational concerns (availability, performance, error handling)
• Bachelor's degree in Computer Science, GIS, Information Science, or another related field
• Experience supporting enterprise-scale or other developer-focused products
• Familiarity with ArcGIS Hub, Grafana, AWS, Postman, and Playwright
• Familiarity with Python, SQL, TypeScript, or JavaScript
• Familiarity with CI/CD pipelines and DevOps practices for testing and deployment

Qualifications

Must Haves

• 2+ years of experience working in an Agile software development environment
• Experience working with ArcGIS applications (such as ArcGIS Map Viewer and/or ArcGIS Scene Viewer) or other GIS technology
• Experience working with ArcGIS technologies (such as the ArcGIS Maps SDK for JavaScript, ArcGIS API for Python, or other ArcGIS REST APIs)
• Experience working with web services and APIs, including RESTful services, service contracts, and versioning
• Advanced communication and storytelling skillsets; able to convey complex ideas in various formats depending on context and audience
• Intermediate project management skillsets with the ability to coordinate, structure, and release functionality iteratively
• Beginner to intermediate knowledge of cloud-native web service architecture, reliability, monitoring, and operational concerns (availability, performance, error handling)
• Bachelor's degree in Computer Science, GIS, Information Science, or another related field

Nice to Haves

• Experience supporting enterprise-scale or other developer-focused products
• Familiarity with ArcGIS Hub, Grafana, AWS, Postman, and Playwright
• Familiarity with Python, SQL, TypeScript, or JavaScript
• Familiarity with CI/CD pipelines and DevOps practices for testing and deployment

Benefits

• Medical
• Dental
• Vision
• Basic and supplemental life insurance for employees (and their families)
• 401(k)
• Profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth