Sales Engineer

Summary

Ethena is a compliance training company that customizes training to fit unique organizational needs. They are seeking a Sales Engineer to serve as a technical partner, helping to connect their product with customer outcomes and supporting the sales team.

Responsibilities

• Partner with AEs and CSMs during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points
• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real-world client setups
• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course-editing demonstrations, and integrations
• Translate product, content, and AI feature specs into customer-ready language, both in live calls and in sales assets
• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager
• Draft responses for RFPs, pilots, and security reviews
• Collect real-time feedback from prospects and relay it back to Product and Engineering
• Create and maintain sales-ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling
• Enable AEs and CSMs on new product updates, features and functionality

Skills

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company
• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders
• Exposure to the discovery and technical demo stages of a sales cycle
• An ownership mindset: you'll grow into being a go-to resource on demos, pre-sales technical support, and product fluency
• Credibility with sales reps and the comfort to work closely with leadership
• Bias toward clarity, fast execution, and iteration over polish
• Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.)
• A self-starter who takes ownership with a 'roll up your sleeves' mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions
• Passion for what we're building here at Ethena and strong alignment with our core values

Qualifications

Must Haves

• Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company
• Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders
• Exposure to the discovery and technical demo stages of a sales cycle
• An ownership mindset: you'll grow into being a go-to resource on demos, pre-sales technical support, and product fluency
• Credibility with sales reps and the comfort to work closely with leadership
• Bias toward clarity, fast execution, and iteration over polish
• Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.)
• A self-starter who takes ownership with a 'roll up your sleeves' mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions
• Passion for what we're building here at Ethena and strong alignment with our core values

Benefits

• Unlimited PTO