ServiceNow Platform Developer

Summary

Farm Credit Mid-America is a financial services cooperative serving the financial needs of farmers and rural residents. They are seeking a ServiceNow Platform Developer to provide high-level analysis, technical design, development, testing, implementation, and documentation of custom developed components in PaaS or SaaS applications.

Responsibilities

• Design and develop solutions in the native languages of assigned platforms. This can include Apex, Visualforce, Lightning, HTML, CSS, JavaScript, SQL, and other technologies
• Provides technical and systems design expertise to assist in the development, implementation, review and upgrade of third-party, Platform as a Service (Paas), or Software as a Service (Saas) solutions (i.e. Salesforce, nCino, ServiceNow, etc). Is proactive in providing suggestions in regards to product development, new services and technologies or enhancements to existing systems/configurations which will assist the end user in improving overall service to our customers
• Develop test plans along with expected results and perform unit testing. Prepare implementation plans along with back-out and recovery plans. Provide on-going production support as needed
• Create and manage integrations with PaaS/SaaS applications
• Lend development and systems expertise to Software Systems Engineers in the daily support and maintenance of internal, vended software applications, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Provide estimates on project requests and timely delivery based on the estimates
• Promote code through development environments using an automated deployment tool
• Use backup and seeding tools to create automated backups and allow for creating ad-hoc development environments
• Actively participates in assigned team projects fulfilling task assignments, meeting deadlines, and proactively seeking attainment of team goals
• Keeps technical skills up to date to provide most efficient support to end users
• Promote Agile practices such as TDD, Continuous Integration, paired programming, scrum and cross-functional development within the team

Skills

• Associate's Degree (or equivalent relevant work experience) in computer science, business or related field and two years experience as PaaS/SaaS developer using two or more of the following technologies: Salesforce, Apex, Visualforce, Lightning, ETL, C#, JavaScript, HTML, CSS; Windows-based development tools; OR High School Diploma/GED and four years experience as PaaS/SaaS developer using two or more of the following technologies: Salesforce, Apex, Visualforce, Lightning, ETL, C#, JavaScript, HTML, CSS; Windows-based development tool required
• Two+ years of direct experience working with the ServiceNow Platform preferred
• ServiceNow Certified System Administrator (CSA) preferred
• ITIL 4 Foundations or ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM) preferred
• Two+ years of direct experience working with the ServiceNow Platform
• ServiceNow Certified System Administrator (CSA)
• ITIL 4 Foundations or ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM)

Qualifications

Must Haves

• Associate's Degree (or equivalent relevant work experience) in computer science, business or related field and two years experience as PaaS/SaaS developer using two or more of the following technologies: Salesforce, Apex, Visualforce, Lightning, ETL, C#, JavaScript, HTML, CSS; Windows-based development tools; OR High School Diploma/GED and four years experience as PaaS/SaaS developer using two or more of the following technologies: Salesforce, Apex, Visualforce, Lightning, ETL, C#, JavaScript, HTML, CSS; Windows-based development tool required
• Two+ years of direct experience working with the ServiceNow Platform preferred
• ServiceNow Certified System Administrator (CSA) preferred
• ITIL 4 Foundations or ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM) preferred

Nice to Haves

• Two+ years of direct experience working with the ServiceNow Platform
• ServiceNow Certified System Administrator (CSA)
• ITIL 4 Foundations or ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM)

Benefits

• 401(k) Plan
• Health and Financial wellness benefits