Bank Reconciliation Analyst (Remote)

Summary

First American, through its ServiceMac mortgage servicing entity, provides technology, products, and services for the mortgage and real estate industries. The Bank Reconciliation Analyst ensures the accuracy and completeness of bank investor custodial accounts by reconciling bank and loan servicing activity, validating reports, supporting audits, and identifying process improvements and compliance issues.

Responsibilities

• Reconcile assigned GSE and asset bank accounts and loan activity timely while following departmental policies and guidelines
• Balance daily cashbook to identify remittance differences between loan servicing system and remittance reports
• Validate bank statement activity against loan servicing system and GSE reports
• Work closely with internal teams and other business units to ensure that processes align with internal and external department guidelines
• Establish and maintain close working relationships with internal and external business groups to ensure all issues and concerns are resolved in a timely manner
• Assist in reviewing and responding to audit exam requests - internal, external, investor, regulatory and state
• Generate error log reports and follow escalation procedures to communicate process breaks to business units and management
• Review payment applications for compliance with investor and Company guidelines
• Perform analysis and reviews on new reporting formats and or proposed changes to reconciliation requirements
• Interacts with other departmental personnel to ensure new servicing/reporting requirements are in place and functioning as expected
• Assist in maintaining policies and procedures in accordance with company and Investor Guidelines

Skills

• High School diploma or equivalent
• Minimum of 2 years of related experience, including investor accounting and/or reporting, required
• Ability to read, analyze, and interpret technical procedures and government regulations
• Strong analytical and resolution skills
• Proficiency in writing reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from internal and external sources
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Great attention to detail and organizational skills
• Ability to work in a team environment, strong interpersonal skills
• Self-motivated; self-starter
• Ability to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Office
• Some college preferred

Qualifications

Must Haves

• High School diploma or equivalent
• Minimum of 2 years of related experience, including investor accounting and/or reporting, required
• Ability to read, analyze, and interpret technical procedures and government regulations
• Strong analytical and resolution skills
• Proficiency in writing reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from internal and external sources
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Great attention to detail and organizational skills
• Ability to work in a team environment, strong interpersonal skills
• Self-motivated; self-starter
• Ability to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Office

Nice to Haves

• Some college preferred

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• Remote work arrangement