Infrastructure Engineer

Summary

Forage is building a modern payments stack that enables grocers, delivery platforms, and point-of-sale systems to accept EBT payments online and in stores. The Infrastructure Engineer will own critical services and processes, manage and improve cloud infrastructure and CI/CD, strengthen incident response and system reliability, and enhance developer experience.

Responsibilities

• Own Critical Services: Be responsible for critical services that power our applications, such as the compute and data storage layers powering Forage's payments processing and consumer app API systems
• Manage CI/CD: Help manage, improve and evolve our CI/CD pipeline, focusing on speed and reliability
• Improve Incident Response: Help our team reduce noisy alerting by tuning monitor sensitivity and expanding the self-healing/auto-scaling capabilities of our systems. Plan and organize activities to test and evolve how we respond to outages
• Enhance Developer Experience: Build for both engineers and non-engineers, expanding who can, and wants to, contribute code changes with the adoption of AI agent-led development

Skills

• Bachelor's degree in Computer Science, Engineering, or equivalent professional experience
• 4+ years of professional software engineering experience, with at least 2+ years focused on infrastructure/DevOps/SRE work
• Experience with AWS (or another major cloud provider) and infrastructure-as-code tooling (e.g. Terraform, CDK, Pulumi, CloudFormation)
• Practice preparing systems for production use — come with experience implementing monitoring, autoscaling, and security concerns in live services
• Proven track record of owning complex systems — e.g. containerized deployments using cloud databases
• Strong, remote-first, communication skills; able to collaborate across engineering and non-engineering stakeholders
• Applicants must have work authorization that does not require visa sponsorship now or in the future
• Prior experience in fintech, payments, or other highly regulated environments

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Engineering, or equivalent professional experience
• 4+ years of professional software engineering experience, with at least 2+ years focused on infrastructure/DevOps/SRE work
• Experience with AWS (or another major cloud provider) and infrastructure-as-code tooling (e.g. Terraform, CDK, Pulumi, CloudFormation)
• Practice preparing systems for production use — come with experience implementing monitoring, autoscaling, and security concerns in live services
• Proven track record of owning complex systems — e.g. containerized deployments using cloud databases
• Strong, remote-first, communication skills; able to collaborate across engineering and non-engineering stakeholders
• Applicants must have work authorization that does not require visa sponsorship now or in the future

Nice to Haves

• prior experience in fintech, payments, or other highly regulated environments

Benefits

• Meaningful equity
• Hybrid work in San Francisco, defined as 2-3 days in office
• Remote work within North America on a case-by-case basis
• 100% of Medical, Dental and Vision premium coverage for yourself and dependents
• Regular team lunches at our San Francisco offices
• Meaningful work that makes a positive impact on our society
• A fun and caring environment that prioritizes transparency, growth, and ownership
• A talented, high-achieving, and humble team with diverse backgrounds and viewpoints