Anthropic Product Owner and Administrator

Summary

Forcepoint provides cloud-native security solutions that help global businesses and governments adopt Zero Trust and protect sensitive data. The Anthropic Product Owner and Administrator will manage the company’s enterprise AI platform, including administration, security, spend, integrations, vendor relationships, user enablement, and product roadmap prioritization.

Responsibilities

• Administer the company's Anthropic enterprise environment, including seat provisioning, SSO and directory integration, workspace configuration, and access policies
• Manage connector and integration configuration between the Forcepoint Intelligence Platform and enterprise systems (Jira, GitHub, Salesforce, Microsoft 365, and others)
• Govern enablement of skills, plugins, and platform capabilities, balancing employee productivity with security and data protection requirements
• Run recurring license, usage, and access audits; keep spend matched to adoption and report utilization to leadership
• Serve as primary vendor contact with Anthropic for support escalations, roadmap alignment, and renewal or contract inputs
• Own the internal product roadmap: gather user feedback, prioritize improvements, and champion the platform across the company
• Build and deliver the enablement and training program, including new-user onboarding, role-based training, documentation, and office hours, and measure its effect on adoption
• Partner with security teams on AI usage policy, data loss prevention integration, and incident response for the platform

Skills

• BA/BS degree in Information Systems, Computer Science, Business, or related field
• 3+ years of experience administering enterprise SaaS platforms
• Working knowledge of identity and access management (SSO, SCIM, directory services)
• Experience managing software licenses, usage reporting, and vendor relationships
• Strong communication skills and the ability to train and support users at all levels
• Critical thinking and analytical abilities
• Ability to work independently and take initiative
• Applicants must have the right to work in the location to which you have applied
• Hands-on experience administering Anthropic enterprise products or comparable enterprise AI platforms
• Familiarity with Model Context Protocol (MCP) connectors and AI tool integrations
• Experience with AI governance, acceptable use policy, or data loss prevention programs
• Experience with Atlassian, Salesforce, or Microsoft 365 administration
• Experience developing training curriculum or enablement content for enterprise software
• Product ownership or product management experience, including roadmap and backlog management

Qualifications

Must Haves

• BA/BS degree in Information Systems, Computer Science, Business, or related field
• 3+ years of experience administering enterprise SaaS platforms
• Working knowledge of identity and access management (SSO, SCIM, directory services)
• Experience managing software licenses, usage reporting, and vendor relationships
• Strong communication skills and the ability to train and support users at all levels
• Critical thinking and analytical abilities
• Ability to work independently and take initiative
• Applicants must have the right to work in the location to which you have applied

Nice to Haves

• Hands-on experience administering Anthropic enterprise products or comparable enterprise AI platforms
• Familiarity with Model Context Protocol (MCP) connectors and AI tool integrations
• Experience with AI governance, acceptable use policy, or data loss prevention programs
• Experience with Atlassian, Salesforce, or Microsoft 365 administration
• Experience developing training curriculum or enablement content for enterprise software
• Product ownership or product management experience, including roadmap and backlog management

Benefits

• Remote work in the USA
• Bonuses
• Paid time off policy
• Region-specific benefits