Summary
Fran's ExploreMore Travel is seeking a detail-oriented, creative, and customer-focused coordinator to support travel and hospitality experiences. The role involves researching travel options, communicating with clients, coordinating reservations, maintaining documentation, and assisting with social media and digital marketing initiatives.
Responsibilities
- Research and coordinate travel options including hotels, resorts, transportation, activities, and other hospitality services
- Prepare and organize quotes, proposals, reservation details, and itineraries
- Communicate with clients to gather travel preferences and respond to general inquiries
- Coordinate with hospitality and travel partners to confirm bookings and arrangements
- Assist with creating and scheduling travel and hospitality-related content for social media and digital platforms
- Support promotional efforts highlighting destinations, accommodations, vacation experiences, and seasonal offers
- Maintain accurate client records, communications, and reservation documentation
- Provide professional and timely customer support to ensure a positive client experience
Skills
- Strong written and verbal communication skills
- Excellent organizational abilities and attention to detail
- Proficiency with **basic computer skills**, including email, web browsing, Microsoft Office and/or Google Workspace
- Familiarity with social media and online communication platforms
- Ability to multitask, prioritize responsibilities, and meet deadlines
- Ability to work independently in a remote environment
- Reliable internet connection and a dedicated remote workspace
- Previous customer service, hospitality, marketing, administrative, or travel-related experience is helpful
Qualifications
Must Haves
- Strong written and verbal communication skills
- Excellent organizational abilities and attention to detail
- Proficiency with **basic computer skills**, including email, web browsing, Microsoft Office and/or Google Workspace
- Familiarity with social media and online communication platforms
- Ability to multitask, prioritize responsibilities, and meet deadlines
- Ability to work independently in a remote environment
- Reliable internet connection and a dedicated remote workspace
Nice to Haves
- Previous customer service, hospitality, marketing, administrative, or travel-related experience is helpful
Benefits
- Flexible remote work schedule
- Supportive and collaborative team environment
- Opportunity to gain experience in both hospitality and digital marketing
- Exposure to a variety of destinations, accommodations, and travel suppliers
- Access to travel-related discounts and perks after eligibility requirements are met
- Opportunity to strengthen customer service, communication, organization, and marketing skills
- Rewarding work helping clients enjoy seamless and memorable travel experiences