Commercial Quality Assurance / Technical Analyst

Summary

GEICO is a member of the Berkshire Hathaway family and one of the largest auto insurers in the United States. They are seeking a Commercial Quality Assurance / Technical Analyst to develop quality assurance criteria and review compliance across commercial auto lines, ensuring adherence to regulatory requirements and internal policies.

Responsibilities

• DEVELOPS quality assurance criteria in conjunction with stakeholders, that supports claims process
• REVIEWS and MONITORS quality assurance reviews across all commercial/ business auto lines to ensure compliance with applicable regulatory requirements, internal policies, and quality standards
• CONDUCTS complex analyses of processes, documentation, and controls; SUPPORTS state requested regulatory quality reviews; and works in a solution-oriented manner to identify and support effective resolutions

Skills

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
• Must attain and maintain the required licenses issued by state insurance departments
• Must be able to work both independently and in a team environment
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to communicate effectively verbally and in writing
• 3+ years of commercial auto casualty OR cargo OR hazmat claims experience. Previous claim handling experience acceptable if now in a analyst role
• Exposure across multiple claim types preferred

Qualifications

Must Haves

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
• Must attain and maintain the required licenses issued by state insurance departments
• Must be able to work both independently and in a team environment
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to communicate effectively verbally and in writing
• 3+ years of commercial auto casualty OR cargo OR hazmat claims experience. Previous claim handling experience acceptable if now in a analyst role

Nice to Haves

• Exposure across multiple claim types preferred

Benefits

• Personalized development programs
• Mentorship
• Certification assistance
• Inclusive and collaborative culture rooted in shared success
• Competitive pay, benefits, and flexibility to support your well-being and future