Virtual Software Trainer Internship / Video Editor Internship

Summary

GigCentric is a company focused on the essential needs of professionals in event management. They are seeking a Virtual Software Trainer / Video Editor Intern to deliver training on their products and ensure effective use by customers and partners.

Responsibilities

• Deliver GigCentric Training to Customers, Partners, and Employees in both a virtual (majority of the time)
• Mentor and coach training participants
• Help with the administration of the Training Management Office (TMO)
• Become a Subject Matter Expert for GigCentric Products as well as the application/value of those products to the business domain of GigCentric's customers
• Update and customize course curriculum and labs as directed

Skills

• Interest or experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate software products
• Working towards a Bachelor's degree or equivalent relevant experience
• Interest in service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
• Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience
• Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable
• Detail oriented
• Background in software, professional courses or certification in a related field
• Self starter, quick learner and able to work independently
• Excellent debugging, analytical, problem solving and interpersonal skills
• Experience in the events industry
• Experience with document management systems
• Graphic design skills are a huge plus
• Experience with Doodly
• Experience with Talkia
• Experience with Camtasia type software

Qualifications

Must Haves

• Interest or experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate software products
• Working towards a Bachelor's degree or equivalent relevant experience
• Interest in service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
• Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience
• Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable
• Detail oriented
• Background in software, professional courses or certification in a related field
• Self starter, quick learner and able to work independently
• Excellent debugging, analytical, problem solving and interpersonal skills

Nice to Haves

• Experience in the events industry
• Experience with document management systems
• Graphic design skills are a huge plus
• Experience with Doodly
• Experience with Talkia
• Experience with Camtasia type software