Game Operations Intern | Wings Event Center | Part Time

Summary

Greenleaf Hospitality Group is associated with Radisson Plaza Hotel and is seeking a Game Operations Intern. The role involves collaborating on promotional themes, assisting with game-day activities, and providing customer service during Kalamazoo Wings home games.

Responsibilities

• Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games
• Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines
• Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables
• Establish and strengthen relationships with business partners involved with game-day promotions
• Coordinating community events that may or may not be during game day
• Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives
• Support sales staff with the execution of game-day fan experiences
• Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events
• Other responsibilities as assigned

Skills

• The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field
• Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center
• Candidates must be comfortable working in a loud, fast paced and high pressure work environment
• Any previous experience working in sports, live entertainment events and/or customer service is a plus

Qualifications

Must Haves

• The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field
• Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center
• Candidates must be comfortable working in a loud, fast paced and high pressure work environment

Nice to Haves

• Any previous experience working in sports, live entertainment events and/or customer service is a plus

Benefits

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide