Product Designer

Summary

GridUnity provides software solutions for managing the electric grid interconnection lifecycle and accelerating the development of sustainable energy infrastructure. The Product Designer will own the end-to-end user experience for assigned technology products, partnering with Product Owners, Engineering, Customer Experience, and Insights teams to design intuitive workflows, conduct user-centered research, and maintain UX quality and platform consistency.

Responsibilities

• Own UX quality, coherence, and platform consistency Own the definition and evolution of the user experience across the assigned set of GridUnity’s portfolio of technology products, ensuring clarity, usability, and consistency across technologies, features, workflows, and shared platform patterns
• Contribute to and help maintain UX patterns, interaction models, and design standards that support product scalability, reuse, development speed, as well as creating a convergence path to GridUnity’s emerging product platform
• Serve as a steward of UX standards and best practices, enabling consistent, high-quality experiences across teams and product areas
• Define and track UX success metrics, using qualitative and quantitative insights to evaluate experience quality and inform continuous improvement
• Communicate UX insights, risks, and recommendations to leadership to inform product decisions
• Translate insights into experiences Partner with Product Owners to translate product strategy, roadmap priorities, and requirements into clear user flows, wireframes, and prototypes
• Collaborate with the Insights team to incorporate market, regulatory, and Voice of Customer insights into experience design
• Lead user-centered discovery and risk identification Plan and conduct user research (e.g., interviews, workflow walkthroughs, usability testing) to validate assumptions and uncover UX risks and opportunities, with an emphasis on real-world workflows, edge cases, and operational constraints
• Synthesize findings into actionable design recommendations that inform product decisions
• Partner through delivery and implementation Work closely with Engineering to ensure designs are feasible, well understood, and faithfully implemented, including consideration of edge cases, error states, data availability, permissions, and system constraints
• Support iterative delivery through design reviews, feedback cycles, and post-release UX evaluation
• Support platform evolution and long-term UX integrity Help guide UX decisions during platform transitions and major product evolution, ensuring continuity for users while strengthening long-term platform usability and coherence
• Balance configurability and standardization to support GridUnity’s productized approach
• Ensure platform longevity through documentation, guides, and best practices

Skills

• 4+ years of experience designing user experiences for complex B2B SaaS platforms or enterprise software solutions
• Strong portfolio demonstrating end-to-end UX work (research, flows, interaction design, and delivered product)
• Experience working closely with Product Management and Engineering in an Agile environment
• Ability to design for complex workflows, data-heavy interfaces, and expert users
• Excellent communication skills; able to explain and defend design decisions using evidence
• This position may involve access to data and systems subject to U.S. critical infrastructure protection regulations. Accordingly, this role is restricted to individuals who qualify as “U.S. persons,” defined by federal law as U.S. citizens, lawful permanent residents (green card holders), asylees, or refugees
• Experience designing products for regulated industries (energy, utilities, infrastructure, government, or similar)
• Experience with SaaS platforms that balance standardization with customer-specific configuration
• Experience supporting platform migrations or major product evolutions
• Comfortable operating in a fast-moving, scaling organization where processes are evolving to match growth

Qualifications

Must Haves

• 4+ years of experience designing user experiences for complex B2B SaaS platforms or enterprise software solutions
• Strong portfolio demonstrating end-to-end UX work (research, flows, interaction design, and delivered product)
• Experience working closely with Product Management and Engineering in an Agile environment
• Ability to design for complex workflows, data-heavy interfaces, and expert users
• Excellent communication skills; able to explain and defend design decisions using evidence
• This position may involve access to data and systems subject to U.S. critical infrastructure protection regulations. Accordingly, this role is restricted to individuals who qualify as “U.S. persons,” defined by federal law as U.S. citizens, lawful permanent residents (green card holders), asylees, or refugees

Nice to Haves

• Experience designing products for regulated industries (energy, utilities, infrastructure, government, or similar)
• Experience with SaaS platforms that balance standardization with customer-specific configuration
• Experience supporting platform migrations or major product evolutions
• Comfortable operating in a fast-moving, scaling organization where processes are evolving to match growth

Benefits

• Remote-first culture that provides flexibility and balance
• Professional development opportunities, including training, mentorship, and career pathing
• Comprehensive health, dental, and vision insurance starting day one
• Short- and long-term disability and basic life insurance at no cost to you
• 401(k) plan with a 4% match to help secure your future
• Flexible PTO and a supportive work culture that values balance
• Mission-driven work with the opportunity to make a significant impact in the energy sector