Forward Deployed Software Engineer

Summary

Growth Signals is a seed-stage B2B startup focused on AI-driven strategic innovation. They are hiring a Forward Deployed Software Engineer to support the delivery of enterprise customer solutions, engaging directly with customers and ensuring successful implementations through disciplined execution and collaboration with internal teams.

Responsibilities

• Participate in end‑to‑end delivery of enterprise customer solutions, supporting engagements from requirements and discovery through deployment and adoption
• Serve as a technical advisor by translating customer business needs and ambiguous challenges into clear, incremental, and deployable solution requirements
• Own the project execution lifecycle for customer engagements, including requirements gathering, milestone definition, task breakdown, dependency tracking, and delivery coordination
• Support the technical lifecycle of customer implementations, including solution design, configuration, integration, deployment, and post‑deployment stabilization
• Engage directly with customers during implementation phases—including onsite participation—to support successful delivery, adoption, and operational readiness
• Design and support secure, scalable, and reliable software solutions appropriate for enterprise environments
• Collaborate closely with Sales, Customer Success, Engineering, and Product teams to ensure aligned execution and predictable delivery outcomes
• Assist with triage and resolution of technical or delivery issues in coordination with internal stakeholders
• Advocate for customers by capturing implementation insights, product feedback, and feature requests and relaying actionable input to Product and Engineering teams
• Maintain delivery standards related to solution quality, documentation, deployment readiness, and adherence to enterprise security and compliance practices

Skills

• 3+ years in a software, solutions, or customer‑facing technical role
• Background supporting enterprise software delivery or implementation projects
• Working knowledge of project management practices, including requirements definition, milestone planning, and delivery coordination
• Proficiency with APIs, cloud platforms, and modern SaaS architectures
• Hands‑on development of frontend components using React and TypeScript, integrated with backend services
• Capability designing and implementing secure backend APIs using Python (e.g., Flask, Pydantic, Pyright, or similar frameworks)
• Familiarity with LLMs, GenAI workflows, agent frameworks, or MCP concepts preferred
• Strong customer‑facing communication skills, comfort working in structured delivery environments, and willingness to travel 40–50%
• Demonstrated success delivering complex enterprise software solutions in customer‑facing, client‑embedded environments
• Prior experience in Solutions Engineering, Forward Deployed Engineering, Professional Services, or Enterprise Delivery roles with direct ownership of outcomes

Qualifications

Must Haves

• 3+ years in a software, solutions, or customer‑facing technical role
• Background supporting enterprise software delivery or implementation projects
• Working knowledge of project management practices, including requirements definition, milestone planning, and delivery coordination
• Proficiency with APIs, cloud platforms, and modern SaaS architectures
• Hands‑on development of frontend components using React and TypeScript, integrated with backend services
• Capability designing and implementing secure backend APIs using Python (e.g., Flask, Pydantic, Pyright, or similar frameworks)
• Familiarity with LLMs, GenAI workflows, agent frameworks, or MCP concepts preferred
• Strong customer‑facing communication skills, comfort working in structured delivery environments, and willingness to travel 40–50%

Nice to Haves

• Demonstrated success delivering complex enterprise software solutions in customer‑facing, client‑embedded environments
• Prior experience in Solutions Engineering, Forward Deployed Engineering, Professional Services, or Enterprise Delivery roles with direct ownership of outcomes