Machine Learning Engineer

Summary

HealthEdge provides AI-powered operational infrastructure for health insurance companies. The Machine Learning Engineer will design, build, and deploy AI agents and automation for engineering, product, delivery, and customer-facing operations while partnering with cross-functional stakeholders. The role also focuses on integrating AI into existing infrastructure, optimizing performance and reliability, and documenting model development processes.

Responsibilities

• Develop and implement AI Agents and automation that accelerates internal engineering workflows and customer facing delivery processes, owning the full lifecycle from problem discovery, through prototyping, evaluation, hardening, and production deployment. Contribute reusable libraries, prompt templates, tool-use patterns, and evaluation scaffolding back to the AI Platform
• Partner with software engineers to integrate AI into the company's existing software infrastructure, supporting seamless functionality and performance
• Work directly with product managers, implementation consultants, engineers, and business operations teams to identify pain points, scope solutions, and iterate toward measurable outcomes. You are the bridge between what AI can do and what the business needs done
• Stay current with advancements in LLMs, agentic frameworks, machine learning, and healthcare technology, and apply new knowledge to contribute ideas for innovation within the team
• Optimize AI systems for accuracy, latency, cost, and safety, with particular attention to human-in-the-loop design and guardrails appropriate for healthcare
• Maintain clear documentation of model development processes, methodologies, and results to ensure transparency and reproducibility
• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Work across multiple time zones in a hybrid or remote work environment
• Long periods of time sitting and/or standing in front of a computer using video technology
• May require travel dependent on company needs

Skills

• Master's degree in Computer Science, Machine Learning, Data Science, or a related field
• A Bachelor's degree with relevant experience will also be considered
• 2–4 years of experience building and deploying ML or AI systems in production
• Strong proficiency in Python
• Experience with LLM APIs, agentic frameworks (LangChain, Strands, etc.), and prompt engineering alongside traditional ML frameworks (PyTorch, scikit-learn, etc.)
• Solid software engineering fundamentals — version control, testing, CI/CD, and comfort operating across the full development lifecycle
• Interest in or familiarity with healthcare data, clinical workflows, and regulatory requirements
• Strong problem-solving skills and the ability to work with complex datasets to derive actionable insights
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Energized by turning ideas into working solutions
• You balance speed with quality, thrive in ambiguous problem spaces, and pick up new domains quickly
• Ability to work collaboratively in a cross-functional team environment, accept feedback, and contribute to the success of the team
• Remote, US
• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Work across multiple time zones in a hybrid or remote work environment
• Long periods of time sitting and/or standing in front of a computer using video technology
• May require travel dependent on company needs
• Experience working directly with non-technical stakeholders or in embedded/consulting-style engineering roles is a strong plus
• Experience working with electronic health records (EHR) or other healthcare datasets is a plus but not required

Qualifications

Must Haves

• Master's degree in Computer Science, Machine Learning, Data Science, or a related field
• A Bachelor's degree with relevant experience will also be considered
• 2–4 years of experience building and deploying ML or AI systems in production
• Strong proficiency in Python
• Experience with LLM APIs, agentic frameworks (LangChain, Strands, etc.), and prompt engineering alongside traditional ML frameworks (PyTorch, scikit-learn, etc.)
• Solid software engineering fundamentals — version control, testing, CI/CD, and comfort operating across the full development lifecycle
• Interest in or familiarity with healthcare data, clinical workflows, and regulatory requirements
• Strong problem-solving skills and the ability to work with complex datasets to derive actionable insights
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Energized by turning ideas into working solutions
• You balance speed with quality, thrive in ambiguous problem spaces, and pick up new domains quickly
• Ability to work collaboratively in a cross-functional team environment, accept feedback, and contribute to the success of the team
• Remote, US
• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Work across multiple time zones in a hybrid or remote work environment
• Long periods of time sitting and/or standing in front of a computer using video technology
• May require travel dependent on company needs

Nice to Haves

• Experience working directly with non-technical stakeholders or in embedded/consulting-style engineering roles is a strong plus
• Experience working with electronic health records (EHR) or other healthcare datasets is a plus but not required

Benefits

• Work across multiple time zones in a hybrid or remote work environment.