Strategy Analyst

Summary

Homeaglow is a home services marketplace connecting customers with independent cleaning professionals through a technology platform. The Strategy Analyst will support the Strategy & Analytics team by measuring Operations performance, maintaining reporting and dashboards, conducting experiment analysis, building forecasting models, sizing opportunities, and providing strategic analysis to leadership.

Responsibilities

• Own performance measurement and recurring reporting for the Operations team's portfolio of initiatives, working with Growth and Engineering stakeholders to:
• Own metric definitions and data collection for the programs the team is accountable for, and operationalize reporting so performance is tracked on a fixed cadence rather than assembled on request
• Maintain dashboards, ensuring data accuracy and adding new views and data cuts as requested by business stakeholders
• Prepare and distribute weekly reporting, including key operating KPIs, proactively highlighting where a number has moved and what caused it
• Own measurement for the team's experiment portfolio, partnering with Data Analysts to:
• Scope tests and pilots
• Produce experiment readouts and turn a winning test into a documented playbook the operating team can run
• Build and maintain forecasting and capacity models that help leadership make data-driven decisions on headcount, targets, and resource allocation, including the weekly refresh, reconciliation, and publication of the outputs used in leadership reviews
• Size and pressure-test new opportunities: build the model behind a business case, state the assumptions and where each one came from, and revise the number when the inputs change
• Own the integrity of what the team publishes — maintain a source-of-truth record of what each headline metric means, which table and field it comes from, and the query that reproduces it; when a number is found to be wrong, correct it at the source and everywhere it has already been quoted
• Support the strategic planning process with ad hoc analysis and deep dives for Operations and Growth leadership, including root-causing why a key metric moved unexpectedly

Skills

• 1-2 years of experience in a similar or related role within Strategy, Business Operations, Finance, Data Analytics, or another analytical function
• Hands-on experience with business intelligence tools, particularly Metabase (or similar tools like Looker, Tableau, PowerBI, etc.)
• Working knowledge of A/B testing fundamentals
• Proficiency in Excel/Google Sheets
• Experience with SQL for data analysis
• Experience working with AI (Claude, ChatGPT, etc) or eagerness to learn
• Exceptional attention to detail with a commitment to data accuracy, including the instinct to check whether a filter or exclusion applies evenly to treatment and control
• Exceptionally strong written communication for executive audiences
• Ability to manage multiple priorities and meet recurring deadlines

Qualifications

Must Haves

• 1-2 years of experience in a similar or related role within Strategy, Business Operations, Finance, Data Analytics, or another analytical function
• Hands-on experience with business intelligence tools, particularly Metabase (or similar tools like Looker, Tableau, PowerBI, etc.)
• Working knowledge of A/B testing fundamentals
• Proficiency in Excel/Google Sheets
• Experience with SQL for data analysis
• Experience working with AI (Claude, ChatGPT, etc) or eagerness to learn
• Exceptional attention to detail with a commitment to data accuracy, including the instinct to check whether a filter or exclusion applies evenly to treatment and control
• Exceptionally strong written communication for executive audiences
• Ability to manage multiple priorities and meet recurring deadlines

Benefits

• Health insurance fully covered by the company.
• Parental leave.
• Flexible / unlimited PTO policy.
• Cleaning membership perk – Free Homeaglow membership with complimentary cleanings. Enjoy up to 2x cleanings a month, capped at $200 USD per cleaning.