Product Manager, AI Experience

Summary

Hone is an online medical clinic focused on transforming healthcare and enhancing longevity through scientific advancements. The Product Manager, AI Experience will own the AI product roadmap and partner with design, engineering, and clinical teams to create personalized, intelligent patient experiences. The role will guide research, engagement measurement, prompt design, model behavior, and continuous product improvement.

Responsibilities

• Own the roadmap for AI Experience - spanning AI-generated insights, chat, memory, and personalization
• Define and track engagement success metrics (e.g., engagement, retention, satisfaction)
• Perform qualitative and quantitative research to understand where and how patients can benefit from a more intelligent Hone experience
• Collaborate closely with design, engineering, clinical and other product teams to weave AI into various parts of the patient journey
• Partner with engineering on prompt design and model behavior to continuously improve how the AI understands and responds to patients
• Measure the success of launched features and develop data-driven solutions for improvement

Skills

• 3+ years of product management experience in a fast-paced, high-growth environment
• Experience shipping AI-powered consumer features — prompt design, model behavior, or conversational product experiences
• Analytical mindset with demonstrated ability to use data to drive product decisions and measure success
• Self-starter who proactively identifies opportunities to improve the product and user experience
• Experience managing complex cross-functional projects involving engineering, design, and operational teams
• Excellent communication and leadership skills
• Deep personal interest in health and longevity

Qualifications

Must Haves

• 3+ years of product management experience in a fast-paced, high-growth environment
• Experience shipping AI-powered consumer features — prompt design, model behavior, or conversational product experiences
• Analytical mindset with demonstrated ability to use data to drive product decisions and measure success
• Self-starter who proactively identifies opportunities to improve the product and user experience
• Experience managing complex cross-functional projects involving engineering, design, and operational teams
• Excellent communication and leadership skills
• Deep personal interest in health and longevity

Benefits

• A remote-first work environment
• Competitive compensation and equity options
• Health, dental, and vision insurance coverage
• Short-term disability and basic life coverage
• Flexible Spending Accounts (FSAs)
• Lifestyle Spending Accounts (LSAs)
• We follow federal holidays and have uncapped time off for exempt employees
• Budget for the technology tools you need (laptop, monitor, and/or special software)
• A focus on company-sponsored activities to foster engagement (both virtual and in-person)
• Waived membership fees for any Hone team members utilizing Hone products
• These benefits are available to full-time, regular employees, and not to independent contractors, part-time employees, temporary employees, or interns.