Web Developer, eCRM

Summary

Humane World for Animals is a global leader in animal advocacy and protection. The organization is seeking a Web Developer, eCRM to provide front-end web development solutions for fundraising, advocacy engagement, and other strategic priorities, while using AI-assisted tools under rigorous human oversight. The role develops and maintains forms, webpages, and email templates; supports testing, security, compliance, documentation, and technical troubleshooting.

Responsibilities

• Collaborates regularly with Digital Marketing, Brand and Visuals, and IS teams to discuss project requirements and makes technical recommendations. Writes efficient code and maintains custom donation forms, advocacy forms, other webpages, and email templates. Incorporates best practices for user experience, accessibility, page speed optimization, and GDPR compliance implementation. Adheres to global regulations and standards, regional data compliance, and security compliance
• Uses AI-assisted development tools and agentic coding assistants to accelerate coding, refactoring, debugging, testing, and documentation. Proactively identifies opportunities for AI-assisted and agent-built solutions and owns the ongoing maintenance, monitors their performance over time and updates or retires them as needed. Follows established guardrails and usage standards for AI tools and applies human-in-the-loop review to all AI-generated code and configurations, validating output for accuracy, security, accessibility, and brand/technical standards before deployment
• Follows quality assurance procedures and troubleshoots technical issues affecting donation forms, advocacy forms, webpages, and email templates in Engaging Networks. Works closely with vendor partners
• Works with the Information Security team to ensure that digital properties meet security standards, including managing script inventory, attestation, and other requirements for PCI compliance
• Collaborates with the testing team to gather testing requirements and implement new features to run A/B and multivariate tests on forms
• Creates and maintains clear and concise documentation of custom web development, support guides, and incident reports
• Performs other duties as assigned

Skills

• Bachelor's degree in computer programming, web development, or related field, or equivalent work experience required
• A minimum of four (4) years of experience in front-end web development and developing custom websites required
• Demonstrated experience with Engaging Networks or other eCRMs
• Proficient in HTML5, Sass and CSS, JavaScript, PHP, MySQL, GitHub, Engaging Networks modules, Webpack, Node, npm, core AWS services, and Mailgun
• Familiar with Segment or other CDPs
• Direct experience with AI coding assistants and agentic development tools such as Microsoft Copilot Studio, Claude Code, and GitHub Copilot
• Knowledge of best practices for responsive, mobile-first web design, UX, accessibility, page speed optimization, browser support, and GDPR compliance
• Familiar with cookie consent tools
• Experience building interactive data visualizations that translate campaigns into compelling stories for supporters to increase engagement
• Excellent attention to detail when coding projects based on Adobe XD files or Figma
• Understanding of digital marketing strategies for US and international audiences
• Stays on top of AI trends in web development, including personalization and workflow automation, and their responsible application to fundraising and advocacy technology
• Strong written and verbal communication skills
• Must be able to multi-task in a fast-paced, collaborative environment to deliver high quality work on deadline
• Proactive and ability to work both independently and as an effective team member in a team environment
• Preferably Iubenda
• Familiarity with Jira and Confluence a plus
• Interest in animal protection issues preferred

Qualifications

Must Haves

• Bachelor's degree in computer programming, web development, or related field, or equivalent work experience required
• A minimum of four (4) years of experience in front-end web development and developing custom websites required
• Demonstrated experience with Engaging Networks or other eCRMs
• Proficient in HTML5, Sass and CSS, JavaScript, PHP, MySQL, GitHub, Engaging Networks modules, Webpack, Node, npm, core AWS services, and Mailgun
• Familiar with Segment or other CDPs
• Direct experience with AI coding assistants and agentic development tools such as Microsoft Copilot Studio, Claude Code, and GitHub Copilot
• Knowledge of best practices for responsive, mobile-first web design, UX, accessibility, page speed optimization, browser support, and GDPR compliance
• Familiar with cookie consent tools
• Experience building interactive data visualizations that translate campaigns into compelling stories for supporters to increase engagement
• Excellent attention to detail when coding projects based on Adobe XD files or Figma
• Understanding of digital marketing strategies for US and international audiences
• Stays on top of AI trends in web development, including personalization and workflow automation, and their responsible application to fundraising and advocacy technology
• Strong written and verbal communication skills
• Must be able to multi-task in a fast-paced, collaborative environment to deliver high quality work on deadline
• Proactive and ability to work both independently and as an effective team member in a team environment

Nice to Haves

• preferably Iubenda
• Familiarity with Jira and Confluence a plus
• Interest in animal protection issues preferred

Benefits

• Full-time remote position based in the United States