FedRamp Information Security & Observability Analyst

Summary

IFS is a billion-dollar revenue company with 7000+ employees, known for its innovative AI technology in enterprise software solutions. The Information Security & Observability Analyst will support 24x7 operations in the Unified Support Security Operations Center, focusing on monitoring security events and system health across customer environments.

Responsibilities

• Responsible for monitoring the IFS customer security state
• Analyze real-time events and triage incidents based on the severity of the situation
• Assist in identifying and addressing information security gaps, with a focus on cloud environments
• Stay up to date on the latest cybersecurity threats and vulnerabilities and support the implementation of recommended mitigations
• Proactively monitor alerts for all cloud hosted IFS products and communicate with other resolver groups to rectify them
• Contribute to the operation (Observability) coverage of 24x7x365
• Identify and categorize prioritized incoming events or alerts for IFS products via Observability stack
• Generate regular reports on the organization’s security posture and incident trends
• Contribute to the creation and maintenance of operational documentation and knowledge base articles
• Any other duties as designated by the line manager

Skills

• A degree in Information Security, Computer Science, or Information Technology with 1 years of experience in security operations or information security role in the industry
• Knowledge of Information Security and Compliance
• Knowledge of Cloud infrastructure and services
• Ability to build strong relationships with internal and external teams
• Knowledge in SIEM, XDR, cloud security threats, malware protection, and vulnerability management
• One or combination of: CEH / ECSA / Security+ or other similar qualifications
• Any cloud security specific certification or other qualifications is an added advantage
• Previous experience of one of Cloud providers (AWS, Azure, Google Cloud)
• Scripting skills (Bash, PowerShell, or Python) are a plus
• 1 year experience in L1 Support (Event Management/Observability/DevOps/Help Desk)
• ITSM knowledge will be an added advantage

Qualifications

Must Haves

• A degree in Information Security, Computer Science, or Information Technology with 1 years of experience in security operations or information security role in the industry
• Knowledge of Information Security and Compliance
• Knowledge of Cloud infrastructure and services
• Ability to build strong relationships with internal and external teams

Nice to Haves

• Knowledge in SIEM, XDR, cloud security threats, malware protection, and vulnerability management
• One or combination of: CEH / ECSA / Security+ or other similar qualifications
• Any cloud security specific certification or other qualifications is an added advantage
• Previous experience of one of Cloud providers (AWS, Azure, Google Cloud)
• Scripting skills (Bash, PowerShell, or Python) are a plus
• 1 year experience in L1 Support (Event Management/Observability/DevOps/Help Desk)
• ITSM knowledge will be an added advantage

Benefits

• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events
• We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences.