Forward Deployed Engineer

Summary

IFS is a billion-dollar revenue company with over 7000 employees, specializing in AI-driven enterprise software solutions. They are seeking a Forward Deployed Engineer to work directly with acquired organizations to deliver custom AI solutions, focusing on design, deployment, and customer collaboration.

Responsibilities

• Partner with acquired companies to scope and implement AI Agent use cases across complex workflows
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Document technical decisions and hand off stable deployments

Skills

• 2–5 years of experience in a software engineering, solutions engineering, or ML deployment role
• Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)
• Familiarity with building LLM applications, RAG systems, or conversational AI workflows
• Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)
• Ability to translate business problems into technical solutions—and deliver them fast
• Strong interpersonal skills; you're just as comfortable on a whiteboard with a customer as you are in code
• Bias toward action, ownership, and continuous learning in dynamic environments
• Background in SaaS, customer experience, support operations, or manufacturing systems
• Experience deploying AI in mission-critical environments
• Prior work with enterprise AI platforms or multi-agent orchestration

Qualifications

Must Haves

• 2–5 years of experience in a software engineering, solutions engineering, or ML deployment role
• Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)
• Familiarity with building LLM applications, RAG systems, or conversational AI workflows
• Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)
• Ability to translate business problems into technical solutions—and deliver them fast
• Strong interpersonal skills; you're just as comfortable on a whiteboard with a customer as you are in code
• Bias toward action, ownership, and continuous learning in dynamic environments

Nice to Haves

• Background in SaaS, customer experience, support operations, or manufacturing systems
• Experience deploying AI in mission-critical environments
• Prior work with enterprise AI platforms or multi-agent orchestration