Solutions Architect

Summary

Indico Data is seeking a Solutions Architect to serve as the lead technical role in customer engagements. The role focuses on designing and implementing data extraction workflows and workspaces, advising customers on GenAI and machine learning applications, leading pilots and projects, and developing custom integrations and solutions.

Responsibilities

• Collaborate with qualified prospects and customers to design solutions for their business challenges using Indico’s workflows and workspaces products
• Work with customers to capture project scope, requirements, resources, and success criteria
• Provide technical leadership for pilots and projects; taking ownership of custom development, Discriminative model and Generative prompt development, ground truth testing, and system integrations with customer IT
• Partner closely with other teams at Indico–Product, Engineering, R&D, Customer Success, and Sames–to productionalize customer use cases, productize use case customizations, and advocate for customer needs and feedback
• Support customer and partner enablement through product and technical expertise

Skills

• Location: USA, East Coast Preferred
• Experience Required: 4+ years
• You are a friendly and enthusiastic person whose dedication to quality, maintainable code is rock solid
• This is shown by your ability to think creatively about problems while evaluating what solutions will benefit Indico's long-term business health through customer satisfaction and maintainability
• You're comfortable leading technical conversions with customers and fielding technical inquiries from prospects
• You look out for others and it shows in your willingness to sit down and hear out whatever needs or feedback other team members have in order to foster constructive conversation about personal and professional growth
• Most importantly, you'll take ownership of your work and have fun with it!
• 4+ years experience in a customer-facing or business-stakeholder-facing software development or professional services role
• Comfortable engaging with and presenting to both technical and non-technical audiences
• Highly proficient in Python; experience with asyncio, uv/poetry, dataclasses, and typing preferred
• Experience with Python linting, type checking, formatting, and unit/regression testing
• Experience with Git/Github, CI/CD, and working from the command-line
• Familiarity with drafting solution design documents, data schemas, and JSON schemas
• Familiarity with system integrations patterns and best practices–synchronous polling, asynchronous event queues, and webhooks
• Attentive to data/code security and privacy controls in HIPAA- and PII-sensitive contexts
• Ability to build trusting relationships with customers, prospects, and partners
• Self-directed, independent, proactive, and collaborative team member
• Highly proficient in Python; experience with asyncio, uv/poetry, dataclasses, and typing preferred
• Undergraduate degree in Computer Science or other technical certification
• Familiarity with common AI/ML concepts–Accuracy, Precision, Recall, Training, and Prompting
• Experience with GenAI/LLM tools, including Claude, Gemini, or GPT
• Experience with AWS Lambda, Kubernetes, or deploying Celery services
• Experience with GraphQL or REST APIs
• Experience with ETL processes, data normalization/transformation, and process automation
• Familiarity with Docker/Podman and containerization
• Familiarity with the Insurance industry–including underwriting and claims

Qualifications

Must Haves

• Location: USA, East Coast Preferred
• Experience Required: 4+ years
• You are a friendly and enthusiastic person whose dedication to quality, maintainable code is rock solid
• This is shown by your ability to think creatively about problems while evaluating what solutions will benefit Indico's long-term business health through customer satisfaction and maintainability
• You're comfortable leading technical conversions with customers and fielding technical inquiries from prospects
• You look out for others and it shows in your willingness to sit down and hear out whatever needs or feedback other team members have in order to foster constructive conversation about personal and professional growth
• Most importantly, you'll take ownership of your work and have fun with it!
• 4+ years experience in a customer-facing or business-stakeholder-facing software development or professional services role
• Comfortable engaging with and presenting to both technical and non-technical audiences
• Highly proficient in Python; experience with asyncio, uv/poetry, dataclasses, and typing preferred
• Experience with Python linting, type checking, formatting, and unit/regression testing
• Experience with Git/Github, CI/CD, and working from the command-line
• Familiarity with drafting solution design documents, data schemas, and JSON schemas
• Familiarity with system integrations patterns and best practices–synchronous polling, asynchronous event queues, and webhooks
• Attentive to data/code security and privacy controls in HIPAA- and PII-sensitive contexts
• Ability to build trusting relationships with customers, prospects, and partners
• Self-directed, independent, proactive, and collaborative team member

Nice to Haves

• Highly proficient in Python; experience with asyncio, uv/poetry, dataclasses, and typing preferred
• Undergraduate degree in Computer Science or other technical certification
• Familiarity with common AI/ML concepts–Accuracy, Precision, Recall, Training, and Prompting
• Experience with GenAI/LLM tools, including Claude, Gemini, or GPT
• Experience with AWS Lambda, Kubernetes, or deploying Celery services
• Experience with GraphQL or REST APIs
• Experience with ETL processes, data normalization/transformation, and process automation
• Familiarity with Docker/Podman and containerization
• Familiarity with the Insurance industry–including underwriting and claims