Sales Representative

Summary

Ingram Content Group connects people with content through technology, innovation, and comprehensive services for publishers, retailers, libraries, and educators. The Sales Representative promotes and sells publisher titles to bookstore accounts in New England, develops business with key accounts, manages customer relationships, supports promotions, and meets territory growth targets.

Responsibilities

• Represents and sells titles from PGW, Two Rivers, and Ingram Academic publisher clients to bookstore customers within a large, defined geographical area in New England
• Performs new and backlist title sales, opens new accounts, establishes and maintains customer relations
• Ensures high post-sales satisfaction facilitating positive long-term relationships and repeat business with customers
• Keeps informed on new products and/or services and other general information of interest to customers
• Informs customers of supply and price trends and assists in inventory control
• Meets or exceeds annual growth targets with territory billing each year
• Presentation of seasonal frontlist titles three times a year to assigned accounts
• Works to promote and build backlist sales, place promotions in stores, highlight fast- moving titles and other opportunity titles
• Assists accounts with in-store promotions, co-op advertising, and other efforts to provide excellent service to booksellers
• Introduces and recommends new books and other general information of interest to customers
• Serves as liaison between bookstores and internal teams to resolve questions regarding titles and services
• Works with sales counterparts and management to expand sales in market territory
• Attends sales conferences, engages with publishers regarding current and future titles and sales needs
• Acts as subject matter expert on categories, titles, market and competitive conditions, and advertising and promotional activities
• Coordinates with marketing and client publishers to recommend new titles, programs, and services to meet the business needs of assigned accounts
• Analyzes customer needs and interests, expediting the resolution of customer problems and/or complaints. Enlists the support of other departments as needed
• Maintains relationships with accounts to discuss business reviews, sales/returns levels, programs, services, problems, and/or issues. Provides information to accounts that can be used for sales forecasting
• Advances the profile of IPS publishers via store promotions, galley distribution, enthusiastic selling
• Attends meetings in person and via Teams and Zoom as needed
• Reads client publishers’ titles to help create in-house and account enthusiasm

Skills

• Bachelors degree or year for year experience
• 3 years sales or in the book industry
• Experience working within the book industry
• Ability to travel up to 30%

Qualifications

Must Haves

• Bachelors degree or year for year experience
• 3 years sales or in the book industry

Nice to Haves

• Experience working within the book industry
• Ability to travel up to 30%

Benefits

• Medical/Prescription Drug plans beginning first day of employment
• Health Savings Account (HSA) beginning first day of employment
• Vision coverage beginning first day of employment
• Dental coverage beginning first day of employment
• Health Care Flexible Spending Account (FSA) beginning first day of employment
• 15 vacation days accrued annually
• 12 sick days accrued annually
• 3 personal days
• 401(k) match
• Life and AD&D insurance
• Employee Assistance programs
• Group Legal
• Tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
• Company match program for United Way donations
• Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code
• Flexible Schedules (per team)