Summary
Intelliswift, an LTTS Company, is seeking a Business Systems Specialist to support business system applications and related hardware. The role provides user support, resolves and escalates system issues, documents business processes and rules, and conducts user acceptance testing while identifying process improvements.
Responsibilities
- You will provide operational and user support for business system applications and related hardware that support division and corporate strategies
- You will respond to user questions, resolve user issues, escalate system problems to proper areas, and provide users with documents and tools to increase user capabilities within the application
- You will document and maintain business processes and business rules
- You will conduct user acceptance testing for business systems. Identifies opportunities for improved user acceptance testing processes and methodologies
Skills
- Oracle Enterprise Performance Management (EPM), Enterprise Planning and Budgeting Cloud Service, Enterprise Profitability and Cost Management, Enterprise Data Managment Cloud Service, Oracle Integration Cloud
- Groovy Language
- Demonstrated experience providing customer-driven solutions, support or service
- Basic knowledge and understanding of unit, functional, performance, and user acceptance testing
- Basic knowledge and understanding of how technology can be used to automate business processes
- Demonstrated experience documenting work processes and business rules
- Demonstrated experience using business systems to provide customer service
- Significant requirement gathering experience
- Salesforce/Relate platform experience
- Python, PowerBI and good broad technology prowess
- Insurance or financial industry experience a plus
Qualifications
Must Haves
- Oracle Enterprise Performance Management (EPM), Enterprise Planning and Budgeting Cloud Service, Enterprise Profitability and Cost Management, Enterprise Data Managment Cloud Service, Oracle Integration Cloud
- Groovy Language
- Demonstrated experience providing customer-driven solutions, support or service
- Basic knowledge and understanding of unit, functional, performance, and user acceptance testing
- Basic knowledge and understanding of how technology can be used to automate business processes
- Demonstrated experience documenting work processes and business rules
- Demonstrated experience using business systems to provide customer service
- Significant requirement gathering experience
- Salesforce/Relate platform experience
- Python, PowerBI and good broad technology prowess
Nice to Haves
- Insurance or financial industry experience a plus
Benefits