Spanish Audio Specialist - Freelance AI Trainer Project

Summary

Invisible Technologies is seeking a Spanish Audio Specialist for a freelance AI Trainer project. The role involves creating evaluation scenarios for advanced audio models and assessing their performance in customer support contexts.

Responsibilities

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
• Flight bookings and travel support
• Financial services
• Telecommunications and technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents
• Evaluate model performance across a standardized set of qualitative and quantitative metrics
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow
• Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
• Task completion accuracy and efficiency
• Conversational naturalness (tone, flow, and coherence)
• Audio comprehension and response quality
• Instruction adherence and contextual understanding
• Basic computer programming literacy, including:
• Understanding of JSON structures
• Familiarity with functions and methods
• Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving

Skills

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including flight bookings and travel support, financial services, telecommunications and technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents
• Evaluate model performance across a standardized set of qualitative and quantitative metrics
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow
• Task completion accuracy and efficiency
• Conversational naturalness (tone, flow, and coherence)
• Audio comprehension and response quality
• Instruction adherence and contextual understanding
• Basic computer programming literacy, including understanding of JSON structures
• Familiarity with functions and methods
• Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving
• Strong fluency in English
• Strong verbal communication skills in a simulated customer support context
• Spanish proficiency including fluency across all language skills: reading, listening, writing, and speaking
• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines
• Device capable of running audio recording software and opening large technical documentation

Qualifications

Must Haves

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including flight bookings and travel support, financial services, telecommunications and technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents
• Evaluate model performance across a standardized set of qualitative and quantitative metrics
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow
• Task completion accuracy and efficiency
• Conversational naturalness (tone, flow, and coherence)
• Audio comprehension and response quality
• Instruction adherence and contextual understanding
• Basic computer programming literacy, including understanding of JSON structures
• Familiarity with functions and methods
• Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving
• Strong fluency in English
• Strong verbal communication skills in a simulated customer support context
• Spanish proficiency including fluency across all language skills: reading, listening, writing, and speaking
• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines
• Device capable of running audio recording software and opening large technical documentation

Benefits

• As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.