Summary
Kenco Group is a leading 3PL provider in the U.S. that values innovation and integrity. The Quality Assurance Coordinator will manage the site quality management system, ensuring compliance with applicable standards and improving processes through documentation and training.
Responsibilities
- Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system
- Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results
- Identify training needs and organize training interventions to meet quality standards
- Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system
- Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system
Skills
- A Bachelor's degree in engineering, business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested
- 2-4 years' experience in a quality assurance role
- Knowledge and experience with ISO 9001:2015
- Lead Auditor Certification
Qualifications
Must Haves
- A Bachelor's degree in engineering, business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested
- 2-4 years' experience in a quality assurance role
- Knowledge and experience with ISO 9001:2015
Nice to Haves
- Lead Auditor Certification
Benefits
- Medical insurance including HSA, HRA and FSA accounts
- Supplemental insurance including critical illness, hospital indemnity, accidental injury
- Dental Insurance
- Vision Insurance
- Basic Life and Supplemental Life
- Short Term and Long Term Disability
- Paid Parental Leave
- 401(k)
- Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
- Employer Paid Holidays- 10 days