Field Applications Engineer

Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. They are seeking a Field Applications Engineer to support field efforts, coordinate technology transfer, and work on new technology development while ensuring effective communication and project management.

Responsibilities

• Support field efforts to resolve metrology issues:
• Analyze process results and indicators to assess equipment performance and make recommendations on performance improvement
• Crisis management with sound problem solving skills and project management skills
• Coordinate with factory and field on technical requests and provide timely solution
• Coordinate transfer of technology from factory to field to ensure readiness and understanding of new metrology systems:
• Develop collateral material used to support field resolution of metrology issues
• Develop and deliver training programs
• Work with field and factory on systems qualification
• Involved in new technology development and perform technology promotion to customers
• Work with R&D and Engineering team process characterization and equipment preparation
• Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation
• Oversee assigned project schedules with internal and external team, ensure on-time delivery
• Understands engineering principles and techniques related to area project activities
• Working knowledge of major system components and their interactions
• Possesses generalist knowledge of technical areas covered by the department
• Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC
• Good working knowledge of various applications such as wet etch, damascene, and packaging
• Ability to diagnose and resolve basic customer issues
• Strong communication skills especially technical writing skills
• Excellent analytical and problem solving skills
• Self-motivated with ability to multi-task and learn quickly
• Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.)
• Ability to work alone and/or with limited supervision
• Expected travel is 30% both domestically and internationally

Skills

• Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
• Support field efforts to resolve metrology issues: Analyze process results and indicators to assess equipment performance and make recommendations on performance improvement
• Crisis management with sound problem solving skills and project management skills
• Coordinate with factory and field on technical requests and provide timely solution
• Coordinate transfer of technology from factory to field to ensure readiness and understanding of new metrology systems: Develop collateral material used to support field resolution of metrology issues
• Develop and deliver training programs
• Work with field and factory on systems qualification
• Involved in new technology development and perform technology promotion to customers
• Work with R&D and Engineering team process characterization and equipment preparation
• Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation
• Oversee assigned project schedules with internal and external team, ensure on-time delivery
• Understands engineering principles and techniques related to area project activities
• Working knowledge of major system components and their interactions
• Possesses generalist knowledge of technical areas covered by the department
• Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC
• Good working knowledge of various applications such as wet etch, damascene, and packaging
• Ability to diagnose and resolve basic customer issues
• Strong communication skills especially technical writing skills
• Excellent analytical and problem solving skills
• Self-motivated with ability to multi-task and learn quickly
• Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.)
• Ability to work alone and/or with limited supervision
• Expected travel is 30% both domestically and internationally

Qualifications

Must Haves

• Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Nice to Haves

• Support field efforts to resolve metrology issues: Analyze process results and indicators to assess equipment performance and make recommendations on performance improvement
• Crisis management with sound problem solving skills and project management skills
• Coordinate with factory and field on technical requests and provide timely solution
• Coordinate transfer of technology from factory to field to ensure readiness and understanding of new metrology systems: Develop collateral material used to support field resolution of metrology issues
• Develop and deliver training programs
• Work with field and factory on systems qualification
• Involved in new technology development and perform technology promotion to customers
• Work with R&D and Engineering team process characterization and equipment preparation
• Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation
• Oversee assigned project schedules with internal and external team, ensure on-time delivery
• Understands engineering principles and techniques related to area project activities
• Working knowledge of major system components and their interactions
• Possesses generalist knowledge of technical areas covered by the department
• Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC
• Good working knowledge of various applications such as wet etch, damascene, and packaging
• Ability to diagnose and resolve basic customer issues
• Strong communication skills especially technical writing skills
• Excellent analytical and problem solving skills
• Self-motivated with ability to multi-task and learn quickly
• Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.)
• Ability to work alone and/or with limited supervision
• Expected travel is 30% both domestically and internationally

Benefits

• Participation in performance incentive programs
• Eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave
• Interns are eligible for some of the benefits listed