Senior Business Analyst (Consumer and Merchant Analytics)

Summary

Koalafi is a financing company that provides flexible lease-to-own payment options for consumers making large purchases. The Senior Business Analyst will support Sales and cross-functional partners through recurring reporting, forecasting, process improvement, product launch measurement, and self-service analytics.

Responsibilities

• Execute recurring weekly and monthly sales reports, dashboards, and analyses, delivering accurate, timely results
• Improve and automate those recurring deliverables so the team spends less time producing reports and more time interpreting them
• Build and refine sales forecasting, including pipeline, capacity, and target-setting analysis in partnership with sales leadership
• Identify where the sales organization can operate more efficiently — rep productivity, merchant prioritization, onboarding and activation, and funnel conversion — and turn those findings into recommendations that stick
• Partner with Sales and Data teams to improve the quality and structure of the underlying sales data
• Partner with product teams on new feature rollouts: define success metrics, design test and measurement plans, and deliver clear read-outs
• Support long-term company planning with analysis that informs roadmap priorities and launch sequencing
• Develop and maintain the data queries and BI assets that enable self-serve analytics
• Present findings to leadership in clear, compelling formats that influence strategy and execution

Skills

• Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.)
• 2–4 years of experience in business analysis, data analytics, or a related role
• Strong SQL skills; able to manipulate and interpret large datasets
• Experience building BI dashboards (Tableau, Looker, or equivalent)
• Familiarity with A/B testing, statistical analysis, and experiment design
• Ability to synthesize complex data into clear, actionable insights
• Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment
• Excellent communication skills, with the ability to work across technical and business stakeholders
• Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States
• Experience in Sales Analytics preferred

Qualifications

Must Haves

• Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.)
• 2–4 years of experience in business analysis, data analytics, or a related role
• Strong SQL skills; able to manipulate and interpret large datasets
• Experience building BI dashboards (Tableau, Looker, or equivalent)
• Familiarity with A/B testing, statistical analysis, and experiment design
• Ability to synthesize complex data into clear, actionable insights
• Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment
• Excellent communication skills, with the ability to work across technical and business stakeholders
• Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States

Nice to Haves

• Experience in Sales Analytics preferred

Benefits

• This position will be eligible to participate in company bonus plan.
• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs
• Associates near one of our office locations may work in-office, hybrid, or remotely.
• Remote opportunities are available to candidates throughout the United States.