Product Owner (AI Focus)

Summary

Lakeview Loan Servicing, LLC. is seeking a highly motivated Product Owner with a focus on AI to join their product development organization. This role involves managing product backlogs, facilitating team collaboration, and leveraging AI tools to enhance product delivery and decision-making.

Responsibilities

• Own and manage product backlogs, priorities, and delivery outcomes
• Facilitate sprint planning, backlog refinement, and stakeholder alignment
• Act as the primary liaison between business stakeholders and delivery teams
• Ensure delivered solutions align with strategic objectives and customer needs
• Leverage AI tools to accelerate product discovery, requirements generation, documentation, analysis, and decision-making
• Utilize AI-assisted workflows to improve team velocity, communication, and product quality
• Champion AI-first practices across the product lifecycle
• Continuously identify opportunities to increase productivity through AI-enabled automation and augmentation
• Operate, monitor, and tune the production AI agents (e.g., Cost/TCO, UAT, Runbook & Evidence) across Azure DevOps and Atlassian/Jira via MCP and APIs - owning the delivery path, not the architecture
• Apply the PM-authored quality rubrics at each gate to review and elevate AI-drafted artifacts before they pass, especially BRDs, TCO, and CBA outputs, where AI output is plausible but can be subtly wrong
• Catch and correct weak or generic AI output against the defined standard so delivered artifacts read as expert work, not raw AI drafts

Skills

• 3+ years of experience as a Product Owner, Product Analyst, Business Analyst, Product Manager, or similar role within a cross-functional software development team
• Demonstrated success delivering digital products and features from concept through release
• Proven ability to work effectively in Agile/Scrum environments
• Strong analytical, problem-solving, and prioritization skills
• Experience writing user stories, acceptance criteria, process flows, and requirements documentation
• Excellent communication and stakeholder management skills
• Demonstrated experience leveraging AI tools to improve productivity, product outcomes, or team effectiveness
• Ability to work independently while driving alignment across diverse teams
• Hands-on technical: able to operate, integrate, and extend AI agents and automation across Azure DevOps, Atlassian/Jira, and cloud APIs via MCP, an operating-and-building role, not solely backlog management
• Domain fluency and judgment: enough understanding of the Mortgage business and the product artifacts to recognize weak or incorrect AI output and correct it against a rubric

Qualifications

Must Haves

• 3+ years of experience as a Product Owner, Product Analyst, Business Analyst, Product Manager, or similar role within a cross-functional software development team
• Demonstrated success delivering digital products and features from concept through release
• Proven ability to work effectively in Agile/Scrum environments
• Strong analytical, problem-solving, and prioritization skills
• Experience writing user stories, acceptance criteria, process flows, and requirements documentation
• Excellent communication and stakeholder management skills
• Demonstrated experience leveraging AI tools to improve productivity, product outcomes, or team effectiveness
• Ability to work independently while driving alignment across diverse teams
• Hands-on technical: able to operate, integrate, and extend AI agents and automation across Azure DevOps, Atlassian/Jira, and cloud APIs via MCP, an operating-and-building role, not solely backlog management
• Domain fluency and judgment: enough understanding of the Mortgage business and the product artifacts to recognize weak or incorrect AI output and correct it against a rubric

Benefits

• The role can be 100% remote.