Consultant - Integration

Summary

Veeva Systems is a mission-driven SaaS company serving the life sciences industry through industry cloud solutions. The Integration Architect will design, implement, and support customer and vendor integrations for SiteVault, managing requirements, stakeholder relationships, escalations, and post-live support.

Responsibilities

• Lead the charge in scoping integrations required by sites, ensuring alignment with customer goals and sales expectations
• Establish relationships with other software vendors and work with them to establish new connections and integration points
• Design integrations with vendors that we haven’t worked with before, using existing building blocks
• Understand customer workflows, goals, and systems, and build strong relationships with customer counterparts
• Support sites in implementing critical integrations, from collecting requirements to technical implementation and post-live support
• Provide valuable feedback

Skills

• 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
• Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
• Typical travel is 10%, but can be up to 20%
• Based in United States in Eastern or Central Time Zone is preferred
• Experience with large-scale healthcare IT deployments and standard integration patterns
• Experience leading or establishing plans for data validation, mapping, and testing efforts
• Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
• Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
• Experience developing reusable integrations with multiple vendors and developing model implementation plans
• SaaS/cloud experience in the management of site CTMS or eISF systems
• Clinical research experience at a site

Qualifications

Must Haves

• 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
• Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
• Typical travel is 10%, but can be up to 20%

Nice to Haves

• Based in United States in Eastern or Central Time Zone is preferred
• Experience with large-scale healthcare IT deployments and standard integration patterns
• Experience leading or establishing plans for data validation, mapping, and testing efforts
• Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
• Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
• Experience developing reusable integrations with multiple vendors and developing model implementation plans
• SaaS/cloud experience in the management of site CTMS or eISF systems
• Clinical research experience at a site

Benefits

• Work from home or in the office through the Work Anywhere arrangement
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.