Product Manager - Veeva Clinical Operations

Summary

Veeva Systems is a mission-driven SaaS company serving the life sciences industry. The Product Manager will manage features for the Vault Clinical Operations suite, partnering with customers and cross-functional teams to define requirements, prioritize the backlog, support launches, and improve clinical trial workflows.

Responsibilities

• Execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration
• Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows
• Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams
• Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives
• Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos
• Track key usage metrics to evaluate feature performance and inform data-driven product decisions
• Stay aligned with regulatory guidelines and industry updates impacting clinical trial management

Skills

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications
• Proven track record of managing product features through the development lifecycle to successful launch
• Experience working within an agile software development environment
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements
• Analytical mindset with strong problem-solving capabilities
• Commitment to professional integrity and ethical decision-making
• Ability to travel up to 15% for customer research and internal events
• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11)
• Familiarity with the Veeva Vault Platform

Qualifications

Must Haves

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications
• Proven track record of managing product features through the development lifecycle to successful launch
• Experience working within an agile software development environment
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements
• Analytical mindset with strong problem-solving capabilities
• Commitment to professional integrity and ethical decision-making
• Ability to travel up to 15% for customer research and internal events

Nice to Haves

• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11)
• Familiarity with the Veeva Vault Platform

Benefits

• As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program