Program Manager I - Small Molecule

Summary

Thermo Fisher Scientific provides laboratory, clinical research, and life sciences services that support the development of therapies and improve health outcomes. The Program Manager I supports client-facing and internal laboratory projects by coordinating sample and standard workflows, monitoring timelines, managing communications, and escalating project risks.

Responsibilities

• Acts as the primary coordinator for the receipt and log-in of samples and standards
• Manages shipment requests
• Manages sample and standard workflows, including check-outs, shipping, relog and disposal activities to support laboratory analysis
• Tracts project progress, within assigned client team and associated support teams, provides status updates
• Initiates project set up process
• Manages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs)
• Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reports
• Manages client communication related to sample and standard processes
• Supports the client relationship manager with daily progress updates to ensure project completion
• Manages timelines; identifies and escalates risks as necessary
• Attends internal meetings

Skills

• Must be legally authorized to work in the United States without sponsorship
• Bachelor's degree or equivalent and relevant forma academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience
• Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivity
• Ability to manage multiple assignments with challenging/conflicting deadlines
• Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint)
• Strong attention to detail and problem-solving skills
• Effective written and verbal communication skills
• Demonstrated experience in identification and resolution of conflicts in a professional environment
• Ability to maintain a high degree of confidentiality with client information and data
• Ability to attain, maintain and apply a working knowledge of applicable procedural documents
• Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others
• Demonstrated ability to receive and apply constructive feedback

Qualifications

Must Haves

• Must be legally authorized to work in the United States without sponsorship
• Bachelor's degree or equivalent and relevant forma academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience
• Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivity
• Ability to manage multiple assignments with challenging/conflicting deadlines
• Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint)
• Strong attention to detail and problem-solving skills
• Effective written and verbal communication skills
• Demonstrated experience in identification and resolution of conflicts in a professional environment
• Ability to maintain a high degree of confidentiality with client information and data
• Ability to attain, maintain and apply a working knowledge of applicable procedural documents
• Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others
• Demonstrated ability to receive and apply constructive feedback

Benefits

• Fully remote role