Product Manager

Summary

Local Public is a Public Benefit Corporation that builds and runs streaming apps for PBS member stations. The Product Manager will manage the station-branded app portfolio, shape the product roadmap, coordinate releases, and translate station feedback and app data into prioritized product work. The role also supports the CMS, web portal, API, app health, documentation, and collaboration with internal teams, development partners, and station stakeholders.

Responsibilities

• Working with the data team, ensure all features and products have clearly defined KPIs and reporting mechanisms before any work begins, and ensure that we are building the feedback loops we need to refine and improve products
• Shape the app roadmap with the Director of Product and own the Jira backlog, writing epics, stories, and acceptance criteria our engineers and external development partner can build from without guesswork, and reviewing designs in Figma before they go to build
• Plan and run releases across platforms, keeping scope and risks visible, reviewing builds, and signing off before features ship
• Support app store submissions and release notes as needed
• Track Apple, Google, Amazon, Roku, Samsung, and LG policy changes and stay ahead of deadlines; evaluate emerging platforms
• Monitor app health using the analytics and crash reporting we have, help improve that tooling, and turn findings into prioritized fixes
• Be the product contact for station partners on their apps, run feedback sessions, and explain changes in plain language
• Bring station feedback and app ideas into product discovery in Jira Product Discovery, and help decide what’s worth building
• Maintain app specs and station-facing documentation in Confluence
• Keep app work within our security, privacy, and compliance requirements
• Be available during core hours (9:00 a.m. to 1:00 p.m. PT, Monday through Friday) and for recurring 8:00 a.m. PT calls with our development partner a few mornings a week, and be proactive with async communication
• Other duties may be assigned at any time with or without notice

Skills

• Experience managing a data-driven software product or feature set from requirements through release
• Clear, organized writing, from detailed tickets to plain-language partner updates
• Comfort working in Jira, Confluence, and Figma, or similar tools
• Ability to juggle parallel workstreams and work independently on a small remote team
• Must reside in, and be legally able to work in, the United States
• Bachelor's degree or equivalent professional experience
• 3+ years in product management, or related experience in project management, release management, or app operations
• Shipping mobile or TV apps, including app store submissions
• Streaming, OTT, or connected TV products
• Working with an external development team
• White-label or B2B2C products
• Passion for public media

Qualifications

Must Haves

• Experience managing a data-driven software product or feature set from requirements through release
• Clear, organized writing, from detailed tickets to plain-language partner updates
• Comfort working in Jira, Confluence, and Figma, or similar tools
• Ability to juggle parallel workstreams and work independently on a small remote team
• Must reside in, and be legally able to work in, the United States
• Bachelor's degree or equivalent professional experience
• 3+ years in product management, or related experience in project management, release management, or app operations

Nice to Haves

• Shipping mobile or TV apps, including app store submissions
• Streaming, OTT, or connected TV products
• Working with an external development team
• White-label or B2B2C products
• Passion for public media

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 28 days of PTO per year
• Paid holidays, including the week between Christmas Eve and New Year's Day
• Half-day Fridays all summer