Web Project Manager

Summary

Karsh Hagan Madden (KHM) is an independent marketing agency that excels in destination marketing and tourism. The Web Project Manager will lead the planning, coordination, and successful delivery of website projects, ensuring they are executed on time, within budget, and to high quality standards.

Responsibilities

• Lead website projects through every phase of the project lifecycle, including planning, discovery, design, development, testing, launch, and post-launch support
• Build and maintain detailed project plans, timelines, milestones, budgets, and resource allocations
• Coordinate cross-functional teams including developers, designers, strategists, content creators, QA specialists, and client stakeholders
• Serve as the primary day-to-day project lead and secondary client contact, providing proactive communication, project updates, and clear expectations
• Define project scope, objectives, deliverables, and success criteria while effectively managing change requests
• Monitor project budgets and resources to ensure efficient execution and successful delivery within established constraints
• Identify potential risks early, develop mitigation strategies, and proactively remove roadblocks that could impact timelines or project success
• Facilitate project meetings, document key decisions, and maintain accurate project documentation throughout the engagement
• Partner with internal teams to ensure all deliverables meet quality standards and provide an exceptional client experience
• Continuously look for opportunities to improve project workflows, communication, and delivery processes

Skills

• Several years of experience managing complex website projects from planning through launch
• Strong experience using the Waterfall project management methodology, with the ability to manage multiple concurrent projects
• Proven success balancing project scope, timelines, budgets, resources, and client expectations
• Excellent organizational skills with exceptional attention to detail and follow-through
• Outstanding communication and relationship-building skills with both clients and cross-functional teams
• Experience coordinating web development, design, content, and digital marketing teams
• Ability to proactively identify risks, solve problems, and keep projects moving forward
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones
• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred
• Product Owner certification or experience working within Agile environments is a plus

Qualifications

Must Haves

• Several years of experience managing complex website projects from planning through launch
• Strong experience using the Waterfall project management methodology, with the ability to manage multiple concurrent projects
• Proven success balancing project scope, timelines, budgets, resources, and client expectations
• Excellent organizational skills with exceptional attention to detail and follow-through
• Outstanding communication and relationship-building skills with both clients and cross-functional teams
• Experience coordinating web development, design, content, and digital marketing teams
• Ability to proactively identify risks, solve problems, and keep projects moving forward
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones

Nice to Haves

• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred
• Product Owner certification or experience working within Agile environments is a plus

Benefits

• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.
• Unmetered PTO
• Paid Holidays
• Medical
• Dental
• Vision
• STD
• LTD
• Accident Insurance
• Pet Insurance
• Paid Parental Leave
• Life Insurance
• 401k + match and more!