Product Manager, Care Delivery

Summary

Maven Clinic is a virtual healthcare company providing care programs and virtual care for women and families. The Product Manager, Care Delivery will build and manage platform capabilities supporting clinical workflows, provider tooling, messaging, scheduling, data, and billing infrastructure. The role partners with engineering, clinical, design, and operations teams to deliver scalable, measurable, and AI-enabled care delivery experiences.

Responsibilities

• Own specific Care Delivery capabilities end-to-end, provider workflows, clinical documentation, messaging, scheduling and matching, or quality and billing infrastructure, from problem definition through launch and iteration
• Make crisp, well-reasoned product decisions, especially where clinical accuracy and provider experience are both at stake
• Use AI hands-on to move faster, prototyping with AI tools to test ideas and pressure-test flows before committing engineering time, and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience
• Partner daily with engineering and design to ship reliable platform capabilities, and with clinical and operations partners so that what you build works for real providers and members
• Translate regulatory and quality requirements, like HEDIS measures and clinical coding, into clean product experiences that add value without adding friction
• Instrument what you ship, watch how it performs, and iterate. Bring data to every decision
• Build platform primitives, reusable capabilities that serve many programs, rather than one-off features
• Bring a point of view on how AI can improve care delivery workflows, and put it to work in how you build

Skills

• 3+ years in product management
• You take ambiguous problems, break them down, and ship, without needing everything defined for you
• You define the right metrics, work with real datasets, and communicate findings clearly to both clinical and commercial audiences
• You can hold your own in an engineering sprint and a clinical review, and you're eager to learn the domain fast (FHIR, interoperability, EHR workflows)
• The people using what you build show up in your decisions
• Clear, direct communication and strong cross-functional collaboration
• You understand how modern AI models work well enough to know where they're reliable and where they aren't, you reach for AI tools to prototype and think, and you're excited to ship AI-powered features rather than just talk about them
• Ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain
• Bonus: experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools

Qualifications

Must Haves

• 3+ years in product management
• you take ambiguous problems, break them down, and ship, without needing everything defined for you
• you define the right metrics, work with real datasets, and communicate findings clearly to both clinical and commercial audiences
• you can hold your own in an engineering sprint and a clinical review, and you're eager to learn the domain fast (FHIR, interoperability, EHR workflows)
• the people using what you build show up in your decisions
• Clear, direct communication and strong cross-functional collaboration
• you understand how modern AI models work well enough to know where they're reliable and where they aren't, you reach for AI tools to prototype and think, and you're excited to ship AI-powered features rather than just talk about them

Nice to Haves

• ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain
• Bonus: experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools

Benefits

• Employer-covered health, dental, and insurance plan options for US-based, full-time employees of Maven Clinic Co.; 1099/Contract Providers are ineligible.
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics, for US-based, full-time employees of Maven Clinic Co.; 1099/Contract Providers are ineligible.
• Whole-self care through wellness partnerships for US-based, full-time employees of Maven Clinic Co.; 1099/Contract Providers are ineligible.
• Hybrid work, in-office meals, and Work Together Days for US-based, full-time employees of Maven Clinic Co.; 1099/Contract Providers are ineligible.
• 16 weeks of 100% paid parental leave and a new parent stipend for Mavens who've been with us for 1 year+.
• Annual professional development stipend and access to a personal career coach through Maven for Mavens for US-based, full-time employees of Maven Clinic Co.; 1099/Contract Providers are ineligible.
• 401(k) matching for US-based employees, with immediate vesting.