We are looking for a passionate and detail-oriented QA Engineer Intern to support our Quality Assurance team. This internship will provide hands-on experience in product quality evaluation, service performance monitoring, and technical support in the home appliances industry.

Duties & Responsibilities:

•Assist in preparing monthly reports on product quality and service performance.•Support incoming product inspections and ad-hoc quality checks.•Help update and distribute product/service manuals and technical information to technicians.•Assist in monitoring and recording technician performance (repair skills & lead times).•Participate in troubleshooting and repair activities under supervisor guidance.•Support in documenting product quality issues and recommending possible solutions.•Provide assistance to the call centre team on customer quality-related inquiries.•Liaise with internal teams (Product, Sales, and QA) to support customer satisfaction initiatives.•Learn and apply basic concepts of home appliances operation and repair skills.•Perform tasks as assigned by the supervisor for ongoing projects and initiatives.

Requirements:

•Currently pursuing a Diploma/Degree in Engineering, Quality Assurance, or related fields.•Interest in product quality management and technical troubleshooting.•Good communication and teamwork skills.•Able to read/write Mandarin will be an added advantage