Training and Development Intern

Summary

The Montgomery County Planning Department is seeking a highly motivated undergraduate or graduate Training and Development Intern. This internship provides hands-on experience in learning and development, employee engagement, leadership development, training administration, and organizational development.

Responsibilities

• Assisting with the development and maintenance of the fiscal year training calendar
• Supporting the administration of the Learning Management System (LMS), including creating training events, maintaining records, and assisting users
• Coordinating pre- and post-training logistics with internal staff, vendors, and training participants to ensure successful training delivery
• Develop and update training-related communications, including flyers. Research and coordinate with facilitators and vendors for training events
• Assisting with the coordination of cost-effective training opportunities through partnerships with other units, divisions, departments, government agencies, and external vendors
• Researching and recommending best practices to improve training participation, attendance, and learner accountability
• Tracking and analyzing training data, including attendance records, evaluation surveys, participant feedback, to identify trends and recommend improvements
• Assisting with the development and implementation of the Department’s Mentoring and Employee Resource Group (ERG) programs. This includes creating a user guide for the mentoring software and supporting the rollout of ERG guidelines in partnership with the Department of Human Resources
• Assisting the HR Manager with the administration of the Emerging Leaders program
• Monitoring heritage month program budgets and providing administrative support. Assisting with developing best practices and resources for heritage month chairs and co-chairs
• Creating, updating, and managing content for the Department's training and development webpage
• Providing administrative support to the Management Services Division

Skills

• Currently enrolled at a college or university at the undergraduate or graduate level
• At least a 2.5 GPA (on a 4.0 scale)
• Currently enrolled in college pursuing either an Associate's or Bachelor's Degree in human resource management, human resources development, industrial psychology, psychology, or a field of study related to the discipline of the area to which assigned
• Student who has received a Bachelor's Degree and accepted or enrolled in a Master's Degree Program pursuing a degree in human resource management, human resources development, industrial psychology, psychology, or a field of study related to the discipline of the area to which assigned
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, as well as Canva
• Strong analytical and problem-solving skills
• Exceptional attention to detail
• Ability to manage multiple projects and competing priorities simultaneously
• Strong written and verbal communication skills
• Organizational skills
• Customer service skills
• Ability to work effectively both independently and as part of a team
• Experience creating presentations, marketing materials, webpages, or other communication resources
• Experience collecting, organizing, and analyzing data

Qualifications

Must Haves

• Currently enrolled at a college or university at the undergraduate or graduate level
• At least a 2.5 GPA (on a 4.0 scale)
• Currently enrolled in college pursuing either an Associate's or Bachelor's Degree in human resource management, human resources development, industrial psychology, psychology, or a field of study related to the discipline of the area to which assigned
• Student who has received a Bachelor's Degree and accepted or enrolled in a Master's Degree Program pursuing a degree in human resource management, human resources development, industrial psychology, psychology, or a field of study related to the discipline of the area to which assigned
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, as well as Canva
• Strong analytical and problem-solving skills
• Exceptional attention to detail
• Ability to manage multiple projects and competing priorities simultaneously
• Strong written and verbal communication skills
• Organizational skills
• Customer service skills
• Ability to work effectively both independently and as part of a team

Nice to Haves

• Experience creating presentations, marketing materials, webpages, or other communication resources
• Experience collecting, organizing, and analyzing data

Benefits

• Commuter reimbursement is available.
• This position does not provide benefits.