Summary
Navigant Credit Union is the largest credit union in Rhode Island, dedicated to improving the financial well-being of families and communities. They are seeking a Security Analyst Intern to support their Security and Fraud team by assisting with the identification and review of potentially fraudulent activity while gaining hands-on experience in the field.
Responsibilities
- Assists with reviewing fraud alerts generated by credit union systems (e.g., Verafin, Archer) to learn how potential fraud is detected
- Supports the review of member accounts and transaction patterns by gathering information and conducting preliminary analysis under supervision
- Monitors activity involving high‑risk merchants and regions and learns how fraud patterns are identified
- Observes interviews with members, employees, and witnesses as appropriate and approved by the Security Manager
- Communicates with internal departments to collect information needed for investigative reviews
- Assists with preparing documentation and reports related to fraud incidents, including summaries of findings and actions taken
- Learns to use internal security analytics tools and research systems used during fraud and security investigations
- Supports the development or updating of fraud‑related procedures by drafting or revising documents under guidance
- Assists with video surveillance review by identifying and capturing relevant footage for investigative purposes
- Performs basic research tasks, including retrieving check images, statements, and records to support ongoing cases
- Provides general administrative and security support to the Investigator, Security Manager, and other departments as needed
Skills
- Currently pursuing or recently completed coursework or a degree in Criminal Justice, Fraud Examination, Cybersecurity, Behavioral Sciences, or a related field; High School diploma or equivalent required
- Prior analytical work experience required
- Must have a basic understanding of fraud and investigation concepts
- Must have strong verbal, written, and interpersonal communication skills
- Must have a strong service orientation in alignment with the credit union's mission and core values
- Must have good organizational and analytical thinking skills with a willingness to learn investigative techniques
- Must have the ability to manage multiple tasks, follow instructions, and work in a confidential environment
- PC proficiency, including Microsoft Office (Word, Excel, Outlook) and general computer literacy required
- Must have a willingness to learn the Credit Union's banking systems, transaction processes, and fraud-related tools
- Must have the ability to work in an office environment and use standard office equipment (fax, copier, phone, etc.)
- Ability to lift up to 25 lbs (e.g., files) and travel locally if needed
- Interest in fraud, investigations, or financial crimes is strongly preferred
- Coursework related to criminal law, fraud, or investigative processes helpful
Qualifications
Must Haves
- Currently pursuing or recently completed coursework or a degree in Criminal Justice, Fraud Examination, Cybersecurity, Behavioral Sciences, or a related field; High School diploma or equivalent required
- Prior analytical work experience required
- Must have a basic understanding of fraud and investigation concepts
- Must have strong verbal, written, and interpersonal communication skills
- Must have a strong service orientation in alignment with the credit union's mission and core values
- Must have good organizational and analytical thinking skills with a willingness to learn investigative techniques
- Must have the ability to manage multiple tasks, follow instructions, and work in a confidential environment
- PC proficiency, including Microsoft Office (Word, Excel, Outlook) and general computer literacy required
- Must have a willingness to learn the Credit Union's banking systems, transaction processes, and fraud-related tools
- Must have the ability to work in an office environment and use standard office equipment (fax, copier, phone, etc.)
- Ability to lift up to 25 lbs (e.g., files) and travel locally if needed
Nice to Haves
- Interest in fraud, investigations, or financial crimes is strongly preferred
- Coursework related to criminal law, fraud, or investigative processes helpful
Benefits
- Tremendous opportunities for professional development
- Career advancement
- A best-in-class benefits package including robust medical and dental plans
- Vision benefits
- 401(k) with a generous employer match
- Tuition reimbursement
- Competitive salaries
- Paid volunteer days