Junior Software QA Tester

Summary

Biz Technology Solutions, a New Charter Company, is an Information Technology company that manages, supports, and streamlines IT for small to medium-sized businesses. The Junior Software QA Tester will test custom web and desktop applications, document defects, validate integrations, perform regression testing, and collaborate with developers, project managers, and client stakeholders. The role also includes learning client business processes and training end users on software solutions.

Responsibilities

• Write clear, thorough test plans and test cases based on application requirements and client business rules
• Execute manual (and where applicable, automated) testing across web and desktop applications
• Identify, document, and track software bugs and defects through resolution
• Learn client’s operations and workflows well enough to test software in real-world context
• Validate that applications correctly integrate with and reflect data from client systems
• Collaborate closely with developers, project managers, and client stakeholders to clarify requirements and confirm fixes
• Perform regression testing to ensure new releases don't break existing functionality
• Communicate testing status, risks, and issues clearly to the project team
• Train end users on how to use our software solutions

Skills

• Remote, based within approximately 1.5 hours of Mooresville, NC or the surrounding area
• Must be able to drive to the client site once a month
• * Experience writing test plans, test cases, and bug reports
• * Solid understanding of QA methodologies and the software testing lifecycle
• * Familiarity with Microsoft technologies (e.g., .NET, SQL Server, Windows Server, Azure)
• * Ability to quickly learn new business domains — manufacturing experience or exposure to ERP systems is a strong plus
• * Strong analytical skills and an eye for detail
• * Clear written and verbal communication skills
• * Comfort working directly with client-facing teams to understand real business processes
• * Junior-level, but highly detail-oriented and methodical, with a natural instinct to think outside the box
• * Comfortable with technology and how software works, without needing deep technical or coding depth
• * Genuinely content with steady, repetitive day-to-day work; this role rewards consistency over novelty
• * Comfortable taking an adversarial approach to testing
• * Willing to visit the client's plant once a month to understand how the software drives production and runs the business
• * Able to communicate clearly and comfortably with non-technical end users on the plant floor
• * People with business analyst instincts, or prior business analyst experience, tend to be a strong fit
• * Comfortable with a break/fix support model and mindset
• Associate or bachelors in a technology related field
• Experience testing applications integrated with ERP platforms (e.g., Dynamics, SAP, Epicor, etc.)
• Exposure to automated testing tools or frameworks
• Prior experience in a managed services or software consulting environment

Qualifications

Must Haves

• Remote, based within approximately 1.5 hours of Mooresville, NC or the surrounding area
• Must be able to drive to the client site once a month
• * Experience writing test plans, test cases, and bug reports
• * Solid understanding of QA methodologies and the software testing lifecycle
• * Familiarity with Microsoft technologies (e.g., .NET, SQL Server, Windows Server, Azure)
• * Ability to quickly learn new business domains — manufacturing experience or exposure to ERP systems is a strong plus
• * Strong analytical skills and an eye for detail
• * Clear written and verbal communication skills
• * Comfort working directly with client-facing teams to understand real business processes
• * Junior-level, but highly detail-oriented and methodical, with a natural instinct to think outside the box
• * Comfortable with technology and how software works, without needing deep technical or coding depth
• * Genuinely content with steady, repetitive day-to-day work; this role rewards consistency over novelty
• * Comfortable taking an adversarial approach to testing
• * Willing to visit the client's plant once a month to understand how the software drives production and runs the business
• * Able to communicate clearly and comfortably with non-technical end users on the plant floor
• * People with business analyst instincts, or prior business analyst experience, tend to be a strong fit
• * Comfortable with a break/fix support model and mindset

Nice to Haves

• Associate or bachelors in a technology related field
• Experience testing applications integrated with ERP platforms (e.g., Dynamics, SAP, Epicor, etc.)
• Exposure to automated testing tools or frameworks
• Prior experience in a managed services or software consulting environment

Benefits

• Great medical insurance plans.
• Work from home flexibility
• RTO - With Responsible Time Off, you’re trusted to take the time you need to recharge with most of our team asking about 3 weeks off each year.
• Paid gym memberships
• On premises fully stocked snack bar, gym, meditation space, and gaming area
• Fleet of corporate vehicles to drive
• Social committee to plan social events
• Family oriented company culture with a good work/life balance
• Monthly catered breakfasts/lunches
• Paid certifications and training
• Career path
• Vision and dental insurance
• 401K