Associate Software Engineer- Infrastructure

Summary

New Relic is a global observability company that provides an intelligent platform for real-time insight into complex systems. The Associate Software Engineer will design and operate scalable infrastructure supporting global service mesh and load balancing solutions, while using automation, infrastructure-as-code, and collaboration to improve reliability and development speed.

Responsibilities

• As a key member of our Infrastructure team, you will design and operate a scalable, resilient ingress data plane that directly impacts the value we provide to our customers. By ensuring the stability and performance of our global service mesh and load balancing solutions, you drive the foundational reliability that the entire New Relic organization depends on to deliver real-time insights
• You will leverage advanced automation and infrastructure-as-code to accelerate development speed, allowing our engineering teams to ship safe, incremental changes across a massive fleet with confidence. Your work in evolving our DNS and CDN infrastructure is not just about maintenance; it is about creating a seamless, high-performance environment that enables innovation at scale
• Through deep collaboration with Product, Design, and partner platform teams, you will champion initiatives that break down silos and foster a culture of cross-team excellence. Your efforts will empower software teams across the stack to solve complex problems and accelerate digital transformation for our customers globally

Skills

• 3+ years of professional experience with Go or Python programming
• 3+ years of hands-on AWS cloud experience
• Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) and building pipelines
• Experience with networking fundamentals (DNS, HTTP, TCP)
• Understanding of Kubernetes and infrastructure-as-code tools (e.g., Terraform)
• Experience with Envoy or comparable service mesh / L7 proxy platforms
• Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)
• Azure Cloud Networking experience

Qualifications

Must Haves

• 3+ years of professional experience with Go or Python programming
• 3+ years of hands-on AWS cloud experience
• Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) and building pipelines
• Experience with networking fundamentals (DNS, HTTP, TCP)
• Understanding of Kubernetes and infrastructure-as-code tools (e.g., Terraform)

Nice to Haves

• Experience with Envoy or comparable service mesh / L7 proxy platforms
• Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)
• Azure Cloud Networking experience

Benefits

• Eligible for a corporate bonus plan
• Healthcare benefits
• Dental benefits
• Vision benefits
• Parental leave and planning
• Mental health benefits
• 401(k) plan and match
• Flex time-off
• 11 paid holidays
• Volunteer time-off
• Flexible workforce model, including fully office-based, fully remote, or hybrid work arrangements