Senior Consultant, Performance Improvement

Summary

Nordic Global is a consulting firm specializing in healthcare solutions, and they are seeking a Senior Consultant for their Performance Improvement Practice. The role involves collaborating with healthcare organizations to address operational challenges through strategic initiatives, data analysis, and project management.

Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement
• Collaborate with project leadership to develop and maintain project management artifacts including but not limited to workplans, status reports, decision and risk logs
• Create complex analytical models to drive unique solutions to complex healthcare problems
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review
• Facilitate client interviews and meetings
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations
• Consistently deliver work products that are high-quality and client-ready
• Contribute to practice knowledge capital and tool development
• Develop and update related work plans, issue logs, status reports, and related initiative trackers
• Review and validate conducted analyses and client deliverables before submission
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities
• Mentor junior resources
• Demonstrate and embody Nordic’s maxims

Skills

• Bachelor's degree required
• 4+ years of experience in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management)
• Strong communication skills (i.e., excellent listener, comfortable speaking to groups, able to drive client meetings)
• Collaborative work style (e.g., able to work with business, technical and clinical resources)
• Creativity and critical thinking in solving complex problems
• Strong presentation development skills (e.g., translating data to information, identifying themes, storyboarding)
• Ability to work independently as well as within a team environment
• Ability to balance multiple assignments at the same time
• Attention to detail and able to quickly pivot assignments based on changing priorities
• Strong expertise using Microsoft Office products
• Preference in data sciences, finance, business, healthcare administration or related field
• Prefer experience working with EMR (e.g., Epic, Cerner, Meditech) or ERP solutions (e.g., Oracle, Infor, Workday)
• Demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot), Analytical (PowerBI, Tableau), Programming languages (SQL, Python)

Qualifications

Must Haves

• Bachelor's degree required
• 4+ years of experience in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management)
• Strong communication skills (i.e., excellent listener, comfortable speaking to groups, able to drive client meetings)
• Collaborative work style (e.g., able to work with business, technical and clinical resources)
• Creativity and critical thinking in solving complex problems
• Strong presentation development skills (e.g., translating data to information, identifying themes, storyboarding)
• Ability to work independently as well as within a team environment
• Ability to balance multiple assignments at the same time
• Attention to detail and able to quickly pivot assignments based on changing priorities
• Strong expertise using Microsoft Office products

Nice to Haves

• preference in data sciences, finance, business, healthcare administration or related field
• prefer experience working with EMR (e.g., Epic, Cerner, Meditech) or ERP solutions (e.g., Oracle, Infor, Workday)
• Demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot), Analytical (PowerBI, Tableau), Programming languages (SQL, Python)