Northbeam
Posted 9 days agoVerified live 1d ago
Technical Implementation Specialist
Brief overview
Remote
UndergradOr in progress
$140k–$165k/yrStated range
2+ yrsMinimum
SaaS ImplementationSolutions EngineeringTechnical OnboardingAPI IntegrationsData MigrationFrontend TechnologiesSoftware TroubleshootingAnalytics and Marketing TechnologyProject Management
About the company
Northbeamnorthbeam.io
Northbeam is a platform for marketing measurement that uses machine learning for DTC and ecommerce brands.
Visa sponsorship history
1 year sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.$210,000median wage / yr
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20253
Top sponsored roles
Product Marketing ManagerSolutions Architect
Job description
Summary
Northbeam is a marketing intelligence platform that provides eCommerce brands with attribution modeling, dashboards, and AI-powered data insights. The Technical Implementation Specialist owns customer onboarding and technical setup, including product configuration, data integrations, troubleshooting, and project management from kickoff through go-live.
Responsibilities
- Lead the end-to-end implementation for new customers, acting as the primary technical guide from kickoff through go-live
- Configure product settings, permissions, and workflows
- Subject matter expert for API integrations and data migration
- Troubleshoot setup issues and coordinate with Support or Engineering as needed
- Own onboarding timelines, milestones, and deliverables
- Manage customer expectations and keep implementations on track
- Communicate progress, risks, and next steps clearly
- Partner closely with Sales, Customer Success, Product, and Support
- Provide feedback on onboarding friction, product gaps, and common blockers
- Contribute to onboarding documentation and implementation playbooks
Skills
- Bachelor's degree in computer science, information technology, or related field
- 2+ years of experience in SaaS implementation
- 2+ years in solutions engineering and technical onboarding
- Experience in customer-facing technical roles
- APIs, integrations, frontend technologies, and data concepts
- Software troubleshooting and problem-solving
- Technical conversations with non-technical stakeholders
- Managing multiple high-impact projects concurrently
- Strong project management and communication skills
- Detail-oriented, organized, and calm under pressure
- Bonus: experience with analytics, martech, data platforms, or attribution tools
Qualifications
Must Haves
- Bachelor's degree in computer science, information technology, or related field
- 2+ years of experience in SaaS implementation
- 2+ years in solutions engineering and technical onboarding
- Experience in customer-facing technical roles
- APIs, integrations, frontend technologies, and data concepts
- Software troubleshooting and problem-solving
- Technical conversations with non-technical stakeholders
- Managing multiple high-impact projects concurrently
- Strong project management and communication skills
- Detail-oriented, organized, and calm under pressure
Nice to Haves
- Bonus: experience with analytics, martech, data platforms, or attribution tools
Benefits
- An equity package
- Comprehensive healthcare benefits (medical, dental, and vision)
- A 401(k) plan
- A flexible PTO policy
- 12 company-paid holidays
- 12 weeks of paid parental leave
- A $500 work-from-home stipend to support your remote setup
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