Licensing Senior Associate

Summary

Nourish is a dietitian-led digital health system providing insurance-covered metabolic healthcare through a network of healthcare providers and technology. The Licensing Senior Associate will manage provider licensing operations, optimize workflows, develop licensing processes, track metrics, support licensing teams and providers, and collaborate cross-functionally to expand operations across states and provider types.

Responsibilities

• Own the end-to-end cycle of licensing applications for new and existing providers across the U.S., ensuring all requirements are met for licenses to be approved
• Support efforts to streamline existing licensing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows
• Develop SOPs (detailed guides) for new state or provider licensing, and own the implementation across the team
• Assist in managing/uptraining our contract licensing team
• Help track licensing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable
• Provide direct support to our Registered Dietitians, Medical Doctors, Nurse Practitioners and therapists and own/manage all licensing communications to these providers
• Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed

Skills

• You have 3+ years of experience in provider licensing, provider operations, healthcare operations, or a closely related field
• You are familiar with licensing processes and state licensing requirements for RDs or MDs, NPs, therapists
• You are an effective communicator and enjoy collaborating with people across different roles and teams
• You are meticulously organized and detail-oriented
• You thrive in ambiguity. Changes to processes and workflows don't stress you out—you see them as opportunities to learn and grow
• You enjoy building processes from the ground up
• You are tech-savvy and open to learning and using new technologies
• You are flexible and adaptable when facing new challenges and circumstances
• You're passionate about Nourish's mission. You're interested in nutrition and are eager to contribute to solving America's healthcare crisis

Qualifications

Must Haves

• You have 3+ years of experience in provider licensing, provider operations, healthcare operations, or a closely related field
• You are familiar with licensing processes and state licensing requirements for RDs or MDs, NPs, therapists
• You are an effective communicator and enjoy collaborating with people across different roles and teams
• You are meticulously organized and detail-oriented
• You thrive in ambiguity. Changes to processes and workflows don't stress you out—you see them as opportunities to learn and grow
• You enjoy building processes from the ground up
• You are tech-savvy and open to learning and using new technologies
• You are flexible and adaptable when facing new challenges and circumstances
• You're passionate about Nourish's mission. You're interested in nutrition and are eager to contribute to solving America's healthcare crisis