Project Manager - Nutrition and Wellness

Summary

NSF is a globally recognized organization providing public health standards, testing, auditing, certification, consulting, and training services. The Project Manager will serve as the primary client contact in the Nutrition & Wellness division, scope and quote projects, manage certification projects, support client accounts, and identify business and process improvement opportunities.

Responsibilities

• Manage client accounts that are medium in impact and complexity
• Provide education and consultation to clients regarding standards, regulations, and the certification process
• Primary point of contact for clients and liaison to internal teams
• Handle requests for new product certifications and provide maintenance and revision services for existing clients and certified products
• Identify and suggest opportunities for process improvements
• Manage and maintain documentation and database systems for assigned clients and products
• Meet turnaround times, revenue targets, and project management metrics as assigned
• Identify and develop opportunities to grow the business within assigned client accounts
• Travel to tradeshows and client locations as assigned

Skills

• Bachelor's Degree
• 2-5 years of relevant account management or customer service experience
• Ability to work independently while being team oriented
• Self-starter with excellent time management and organization skills, with strong attention to detail
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Knowledge of NSF/ANSI Dietary Supplements, Functional Foods, Cosmetics and Certified for Sport Standards
• Relevant experience and knowledge in Product Certification or ISO 17065
• Experience in customer service and managing high-profile clients or key accounts

Qualifications

Must Haves

• Bachelor's Degree
• 2-5 years of relevant account management or customer service experience
• Ability to work independently while being team oriented
• Self-starter with excellent time management and organization skills, with strong attention to detail
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite

Nice to Haves

• Knowledge of NSF/ANSI Dietary Supplements, Functional Foods, Cosmetics and Certified for Sport Standards
• Relevant experience and knowledge in Product Certification or ISO 17065
• Experience in customer service and managing high-profile clients or key accounts

Benefits

• Remote work