IT Cybersecurity Specialist - Remote

Summary

OPSPro is a company focused on delivering expert cybersecurity solutions. The Cybersecurity Specialist will be responsible for managing NIST/CMMC compliance and providing technical support for both local and remote clients, ensuring the security and functionality of their systems.

Responsibilities

• Implement, manage, and provide tier 3 support for NIST/CMMC compliance for GovCon and commercial clients
• Conduct ongoing management, monitoring, and investigation of cybersecurity systems and potential incidents
• Install, configure, and maintain cloud-based and on-premises networks and applications
• Deploy, configure, and support new infrastructure equipment (firewalls, LAN/WAN, wireless networks, servers, office infrastructure)
• Support and maintain corporate email and intranet application systems
• Provide remote and in-person technical support, incident response, and problem management for end-users
• Deliver technical leadership and context to project teams
• Deploy, configure, and maintain cloud-hosted applications (e.g., Office 365, Azure, AWS)
• Troubleshoot software applications, business processes, and hardware issues; repair or replace as needed
• Analyze and test new hardware/software configurations
• Prepare technical documentation, including procedures, reports, research findings, and cost analysis
• Provide technical support for on-prem and virtual cloud hardware
• Assist with management and support of servers, networks, and hosted applications
• Support the Cybersecurity Manager with new client implementation projects through to handover
• Communicate effectively with users at all skill levels, document issues and solutions in knowledgebase and policy documents
• Update DNS records, applications, websites, and content management systems
• Maintain electronic records with accurate and up-to-date data
• Participate in on-call rotations, including evening and weekend hours as needed
• Travel domestically as required
• Perform other duties and special projects as assigned

Skills

• Customer-service and results-oriented mindset
• Strong problem-solving skills; seeks assistance when necessary
• Self-starter with excellent oral and written communication abilities
• Capable of handling multiple tasks simultaneously and making effective decisions
• Able to work independently without direct supervision
• Effective team player in distributed teams across multiple time zones/regions
• Hands-on experience with Microsoft Azure, Intune, EntraID, Microsoft Defender (ATP), Microsoft Purview
• 3–5 years of experience in computer systems support, cloud infrastructure setup/support, network administration, and network installation/configuration
• Hands-on experience with Firewall, VPN, and Layer 3/4 Switch configuration
• Advanced knowledge of Microsoft Office Suite, Windows 10/11
• Experience with Apple/Mac support and deployment
• Proficient in installing software, patches, and updates for desktops, laptops, and servers
• Skilled in troubleshooting complex network and systems infrastructure issues
• Direct experience with deployment/support of client systems
• Strong phone and interpersonal skills to promote end-user satisfaction
• Experience with Active Directory and Windows Servers
• CompTIA Security+ and Network+ certifications preferred
• Knowledge of NIST/CMMC compliance processes preferred
• Cloud platforms such as Microsoft Azure and Amazon Web Services
• Microsoft 365 Administration, Intune, Azure EntraID (AD)
• Cybersecurity experience within the Department of Defense (DoD)
• CMMC/NIST 800-171 implementation and documentation
• Experience with SIEM solutions

Qualifications

Must Haves

• Customer-service and results-oriented mindset
• Strong problem-solving skills; seeks assistance when necessary
• Self-starter with excellent oral and written communication abilities
• Capable of handling multiple tasks simultaneously and making effective decisions
• Able to work independently without direct supervision
• Effective team player in distributed teams across multiple time zones/regions
• Hands-on experience with Microsoft Azure, Intune, EntraID, Microsoft Defender (ATP), Microsoft Purview
• 3–5 years of experience in computer systems support, cloud infrastructure setup/support, network administration, and network installation/configuration
• Hands-on experience with Firewall, VPN, and Layer 3/4 Switch configuration
• Advanced knowledge of Microsoft Office Suite, Windows 10/11
• Experience with Apple/Mac support and deployment
• Proficient in installing software, patches, and updates for desktops, laptops, and servers
• Skilled in troubleshooting complex network and systems infrastructure issues
• Direct experience with deployment/support of client systems
• Strong phone and interpersonal skills to promote end-user satisfaction
• Experience with Active Directory and Windows Servers

Nice to Haves

• CompTIA Security+ and Network+ certifications preferred
• Knowledge of NIST/CMMC compliance processes preferred
• Cloud platforms such as Microsoft Azure and Amazon Web Services
• Microsoft 365 Administration, Intune, Azure EntraID (AD)
• Cybersecurity experience within the Department of Defense (DoD)
• CMMC/NIST 800-171 implementation and documentation
• Experience with SIEM solutions