Corporate Systems Engineer

Summary

Orenda, Inc. is a dynamic NYC-based startup focused on enhancing grid efficiency through energy storage and software. They are seeking a Corporate Technology Admin to manage day-to-day technology operations, improve SaaS applications, and enforce cybersecurity best practices.

Responsibilities

• Develop, modify, and maintain Orenda’s Salesforce, construction management, and ERP system features (from scratch and through iterative improvements)
• Administer Orenda’s SaaS applications end-to-end, including access lifecycle (provisioning and deprovisioning), license and billing management, configuration, troubleshooting, and vendor coordination
• Administer company devices, including provisioning, device management tooling, endpoint security posture, troubleshooting, and user support
• Enforce cybersecurity policies and general best practices through configuration standards, periodic reviews, and clear employee guidance
• Identify, propose, and execute improvements to configurations, workflows, and automations that improve reliability, security, and employee efficiency
• Build and operate a lightweight internal ticketing workflow for access changes, SaaS and device support, and routine requests. Track and improve response times
• Create and maintain IT guidelines, runbooks, and internal training documentation. Provide user enablement for common tools and processes
• Monitor usage, costs, and key operational metrics (ticket response, onboarding accuracy, compliance checks). Surface trends and propose improvements

Skills

• 1+ years working on business-critical platforms, including Salesforce, ERP systems, or other low-code applications
• 1+ years of experience administering SaaS applications, IT systems, and/or endpoint/device management in a fast-paced environment
• Proficiency in Python scripting and automation
• Experience working with ticketing processes, SLAs, and stakeholder communication
• Strong troubleshooting skills across identity/access, SaaS configuration, and end-user devices
• Familiarity with modern IAM concepts (SSO, MFA, SCIM, role-based access)
• Excellent cross-team communication skills
• Bias toward preventative controls instead of one-off fixes
• Ability to manage multiple priorities while maintaining work quality and throughput
• Relentlessly positive attitude, strong work ethic, and sense of humor
• Experience administering endpoint management and security tooling (e.g., MDM, EDR)
• Past work drafting and/or maintaining security policies

Qualifications

Must Haves

• 1+ years working on business-critical platforms, including Salesforce, ERP systems, or other low-code applications
• 1+ years of experience administering SaaS applications, IT systems, and/or endpoint/device management in a fast-paced environment
• Proficiency in Python scripting and automation
• Experience working with ticketing processes, SLAs, and stakeholder communication
• Strong troubleshooting skills across identity/access, SaaS configuration, and end-user devices
• Familiarity with modern IAM concepts (SSO, MFA, SCIM, role-based access)
• Excellent cross-team communication skills
• Bias toward preventative controls instead of one-off fixes
• Ability to manage multiple priorities while maintaining work quality and throughput
• Relentlessly positive attitude, strong work ethic, and sense of humor

Nice to Haves

• Experience administering endpoint management and security tooling (e.g., MDM, EDR)
• Past work drafting and/or maintaining security policies

Benefits

• Annual performance-based bonus
• Health, dental, and vision insurance
• 401(k) plan with 3% Employer Match
• LifeTime Fitness corporate membership
• Monthly commuter stipend
• Learning and education stipend
• Flexible Paid Time Off (PTO) policy