Deployment Engineer

Summary

OSARO is a company that designs and deploys robotics automation solutions in the materials handling industry. They are seeking a Deployment Engineer to deliver smart automation solutions to customers, focusing on understanding customer needs and ensuring successful deployments.

Responsibilities

• The Deployment Engineer will assist in onsite deployment operations and serve as an on-site OSARO presence from the start of deployment until the system is operating in production
• Perform on-site hardware, software, controls, and networking commissioning of robotic systems
• Serve as on-site project manager to coordinate various tasks and resources while working with HQ to prioritize issues and handle client communications
• Develop an understanding of a customer's existing operations and workflows to ensure our systems fit into all customer operational processes
• Log all site issues found on-site into the tracking system for teams in engineering, deployment, and support. Troubleshoot said issues
• Ensure all system performance expectations are achieved prior to conducting Site Acceptance Testing (SAT) and training with the customer
• Perform ongoing preventative maintenance and upgrades for the customer
• Travel extensively, between 75% and 100%

Skills

• BS in Engineering or other technical degree, preferably in Industrial Engineering, Systems Engineering, Supply Chain Management, Computer Science or Mechanical Engineering
• Hands-on experience with industrial robot controllers (e.g., FANUC, Yaskawa)
• In depth knowledge and experience with mechanical and software based diagnostic tools
• Able to navigate and use a Linux environment
• Exceptional attention to detail. Critical thinking and problem solving skills
• Able to thrive in a fast-paced environment with tight timelines and high-energy culture
• Excellent written and verbal communication skills, able to clearly articulate project information to any level of the company
• Ability to travel 75%-100% of each month for this role
• Experience in either system, electrical or mechanical design in the fields of Factory Automation and Warehouse Automation
• Experience in system and component design with CAD tools
• Experience with simulation tools for offline robot programming and layout considerations
• Exposure to PLC programming (Siemens, Allen-Bradley, Mitsubishi, Omron, Keyence, CODESYS, etc) and control logic
• Exposure to Rust / Python Programming Language
• Exposure to Rest Internet Protocol
• Experience with generating technical documents

Qualifications

Must Haves

• BS in Engineering or other technical degree, preferably in Industrial Engineering, Systems Engineering, Supply Chain Management, Computer Science or Mechanical Engineering
• Hands-on experience with industrial robot controllers (e.g., FANUC, Yaskawa)
• In depth knowledge and experience with mechanical and software based diagnostic tools
• Able to navigate and use a Linux environment
• Exceptional attention to detail. Critical thinking and problem solving skills
• Able to thrive in a fast-paced environment with tight timelines and high-energy culture
• Excellent written and verbal communication skills, able to clearly articulate project information to any level of the company
• Ability to travel 75%-100% of each month for this role

Nice to Haves

• Experience in either system, electrical or mechanical design in the fields of Factory Automation and Warehouse Automation
• Experience in system and component design with CAD tools
• Experience with simulation tools for offline robot programming and layout considerations
• Exposure to PLC programming (Siemens, Allen-Bradley, Mitsubishi, Omron, Keyence, CODESYS, etc) and control logic
• Exposure to Rust / Python Programming Language
• Exposure to Rest Internet Protocol
• Experience with generating technical documents

Benefits

• Health, dental, vision, and commuter benefits
• Generous, flexible vacation time
• Excellent paid parental leave policy with the option for additional reduced and unpaid leave
• The chance to work with robots in a dog friendly building!