Forward Deployed Engineer

Summary

Parakeet Health is a healthcare technology company focused on enhancing patient experiences through AI-driven voice agents. They are seeking a Forward Deployed Engineer who will engage directly with customers to translate their needs into actionable prototypes and solutions, rapidly iterating on product features based on real-time feedback.

Responsibilities

• You’d be the first dedicated Forward Deployed Engineer at Parakeet
• You’re in customer calls four or five times a week, translating what you hear into decisions and working prototypes
• You make the call on what gets built now, what gets pushed, and what becomes a roadmap item
• You’re configuring a deployment for a multi-specialty medical group in NYC
• You’re sharing what you heard from customers, demo the prototype you built, and talk through what should become a real feature versus a one-off
• You’ll shadow through a real customer onboarding—picking up the scheduling rules that vary practice-to-practice
• You're leading now. That means scoping a customer’s scheduling workflows, customizing the agent to their SOPs, integrating with their EHR, QA-ing performance, and iterating with their ops team until it’s humming
• You’re prototyping new capabilities, bringing them back to the team, and directly influencing the roadmap

Skills

• 1-3 years of engineering experience
• Comfort working across the full stack: you don't need to be a specialist, but you need to be able to move fast across frontend, backend, and integrations
• Experience with Python is a plus
• You've shipped real things
• You've talked to the people using them
• You've made judgment calls without waiting for someone to define the problem for you

Qualifications

Must Haves

• 1-3 years of engineering experience
• Comfort working across the full stack: you don't need to be a specialist, but you need to be able to move fast across frontend, backend, and integrations
• Experience with Python is a plus
• You've shipped real things
• You've talked to the people using them
• You've made judgment calls without waiting for someone to define the problem for you

Benefits

• Excellent health, dental, and vision insurance
• Free dinner
• Espresso machine (pull your own shots)
• Gourmet snacks and craft beer
• Fitness stipend
• Commuter benefits
• Unlimited PTO
• 401(k)
• Relocation stipend