Summary
Penguin Solutions provides engineering services for planning, integrating, configuring, deploying, and validating complex high-performance computing, cloud, and enterprise environments. The Professional Services Data Center Deployment Specialist assesses customer sites, performs hands-on deployment and validation of compute, storage, and networking systems, resolves technical issues, and coordinates with customers and project teams.
Responsibilities
- Assess customer site readiness, infrastructure requirements, and deployment risks, recommending appropriate actions to support successful implementations
- Independently determine installation, configuration, testing, and validation approaches for assigned deployments within established standards and project objectives
- Rack, cable, configure, deploy, and validate complex compute, storage, and networking systems in data center and customer environments
- Analyze hardware, network, and system issues, exercising sound technical judgment to identify, recommend, and implement effective solutions
- Adapt deployment activities to site conditions and customer requirements while ensuring compliance with safety, quality, and operational standards
- Serve as the primary on-site technical resource for assigned deployments, providing technical guidance, status updates, and issue resolution support
- Coordinate deployment activities with customers, project managers, engineering teams, vendors, and support personnel to ensure successful project execution
- Document technical assessments, configurations, decisions, test results, issues, and deployment outcomes
- Recommend improvements to deployment processes, tools, documentation, and technical best practices
- Contribute to knowledge sharing, technical documentation, and mentoring of less experienced team members
- Lift and carry equipment up to 50 pounds
- Travel up to 60% domestically and internationally as required
Skills
- High school diploma or equivalent
- Minimum 1 year of experience supporting data center, compute, network, or infrastructure deployments
- Experience installing CAT6 and fiber cabling and building, configuring, or repairing compute servers
- Demonstrated ability to troubleshoot technical issues, evaluate available information, and select an appropriate course of action within established standards
- Ability to work independently at customer sites, manage changing on-site conditions, and communicate decisions, risks, and status clearly
- Familiarity with data center environments and safety practices
- US citizenship required
- Valid driver's license
- Familiarity with Linux
Qualifications
Must Haves
- High school diploma or equivalent
- Minimum 1 year of experience supporting data center, compute, network, or infrastructure deployments
- Experience installing CAT6 and fiber cabling and building, configuring, or repairing compute servers
- Demonstrated ability to troubleshoot technical issues, evaluate available information, and select an appropriate course of action within established standards
- Ability to work independently at customer sites, manage changing on-site conditions, and communicate decisions, risks, and status clearly
- Familiarity with data center environments and safety practices
- US citizenship required
- Valid driver's license
Nice to Haves
Benefits
- The position is bonus-eligible
- Medical benefits available
- Dental benefits available
- Vision benefits available
- 401k saving plan
- Paid Time Off
- Life Insurance
- Employee Assistance Plan
- Hybrid – Durham, NC or Remote - US