Accountability Coach

Summary

Petra Coach works with leadership teams to improve business execution, develop leaders, and build accountable organizations. The Accountability Coach partners with Lead Coaches and client businesses to implement strategic roadmaps, manage client relationships, facilitate leadership conversations, maintain project momentum, and support long-term partnerships.

Responsibilities

• Work alongside a Coach to implement the Strategic Roadmap for the client and ensure annual and quarterly priorities are executed with excellence
• Given the client-facing nature of the role, strong public speaking and presence are essential—you will spend significant time leading conversations, facilitating sessions, and reading the room in real time to adapt your approach and maximize engagement and impact
• Our client success is our success. You must be able to navigate complex client conversations with executives and teams to gather data, build roadmaps, and ensure "green" status on all company and individual priorities
• Ensure every interaction, from the first kickoff call to the final recap, is remarkable, thoughtful, and high-impact
• Use your attention detail to ensure no task falls through the cracks and all project and client fields are updated and accurate
• Help clients see Petra Coach as a long-term strategic investment, not a short-term initiative. You will reinforce the value of the work by helping teams connect execution, leadership development, and accountability to real business performance

Skills

• You have worked in or closely with a small business before, ideally a team of 20–30 people, and understand the pace, ownership, flexibility, and “all hands on deck” mindset required
• You have **at least 2 years of experience** in project management, account management or operations management and are looking for your next challenge
• You don't just follow a checklist; you see around the curves. You can spot a gap in a plan before the client even knows it's there
• You are naturally business-savvy when sitting at the table with company owners, and are able to earn their trust through your competence and clear communication
• You are naturally curious, always asking "why" to find a better way to do things. You are confident in asking coaching questions and guiding strategic conversations
• You can flex between taking the lead and supporting the team seamlessly. You need to be great at working with others and taking direction
• You are a pro at Zoom, HubSpot, Microsoft 365, and Dropbox, learning and using these tools to keep global teams aligned remotely
• Success in this position requires a consistent, professional work set-up
• Being located near a major airport is necessary to succeed in this role, at least initially
• You are naturally business-savvy when sitting at the table with company owners, and are able to earn their trust through your competence and clear communication
• Optional in-office workspace available at our Franklin, TN headquarters for team members who prefer a dedicated office setting

Qualifications

Must Haves

• You have worked in or closely with a small business before, ideally a team of 20–30 people, and understand the pace, ownership, flexibility, and “all hands on deck” mindset required
• You have **at least 2 years of experience** in project management, account management or operations management and are looking for your next challenge
• You don't just follow a checklist; you see around the curves. You can spot a gap in a plan before the client even knows it's there
• You are naturally business-savvy when sitting at the table with company owners, and are able to earn their trust through your competence and clear communication
• You are naturally curious, always asking "why" to find a better way to do things. You are confident in asking coaching questions and guiding strategic conversations
• You can flex between taking the lead and supporting the team seamlessly. You need to be great at working with others and taking direction
• You are a pro at Zoom, HubSpot, Microsoft 365, and Dropbox, learning and using these tools to keep global teams aligned remotely
• Success in this position requires a consistent, professional work set-up
• Being located near a major airport is necessary to succeed in this role, at least initially

Nice to Haves

• You are naturally business-savvy when sitting at the table with company owners, and are able to earn their trust through your competence and clear communication
• Optional in-office workspace available at our Franklin, TN headquarters for team members who prefer a dedicated office setting

Benefits

• Frequent commission/bonus opportunities.
• Medical, dental, vision, and 401(k) with company match.
• Unlimited PTO and a team that invests in your professional development.
• This is a fully remote position. If you are based near our office in Franklin, TN you are more than welcome to work onsite if you choose to.
• With 40%+ travel, you’ll stack points for free trips, upgrades, and status benefits.