Forward Deployed Robotics Engineer

Summary

Physical Intelligence is seeking a Forward Deployed Robotics Engineer to act as the first line of technical defense for their fleet of robotic systems. The role involves managing incoming fleet issue tickets, performing diagnostics, analyzing data, and collaborating with teams to ensure maximum fleet uptime.

Responsibilities

• Primary Robot Fleet Issue Technical Triage Point: Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue
• Fast-Paced Operations: Handle quick turnaround expectations while maintaining diagnostic quality
• On-Site Diagnostics: Perform physical inspections and functional tests at robot stations to verify issue reproduction
• Data Analysis: Analyze telemetry, sensor data, and logs to form and test hypotheses about root causes
• Failure Analysis: Execute technically sound Failure Analysis / Root Cause Analysis procedures
• Cross-Team Collaboration: Partner with hardware and software teams to reproduce and resolve complex issues
• Pattern Recognition: Identify recurring issues across the fleet and surface reliability insights for design improvements
• Documentation: Maintain clear, traceable documentation for every diagnostic and escalation event
• Metrics & Reporting: Track and report issue trends and fleet health metrics to leadership
• Process Improvement: Collaborate with team lead to develop and maintain diagnostic procedures and troubleshooting guides

Skills

• B.S. in Robotics, Mechatronics, Systems Engineering, or equivalent experience
• Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
• Experience with log parsing and basic scripting for diagnostics (Python or Bash)
• Strong understanding of mechanical, electrical, and software interactions in robotic systems
• Excellent written and verbal communication, particularly in technical documentation and shift handoffs
• Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues
• Experience supporting multi-robot fleets, warehouse automation systems, or field robotics deployments

Qualifications

Must Haves

• B.S. in Robotics, Mechatronics, Systems Engineering, or equivalent experience
• Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
• Experience with log parsing and basic scripting for diagnostics (Python or Bash)
• Strong understanding of mechanical, electrical, and software interactions in robotic systems
• Excellent written and verbal communication, particularly in technical documentation and shift handoffs
• Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues

Nice to Haves

• Experience supporting multi-robot fleets, warehouse automation systems, or field robotics deployments