Business Analyst

Summary

PingWind delivers professional services to the federal government, including cybersecurity, development, and IT infrastructure support. The Business Analyst will support an FSA Identity and Access Management modernization project by translating business needs into requirements, collaborating with stakeholders and Agile teams, conducting user research, and helping prioritize and deliver features.

Responsibilities

• The Business Analyst regularly collaborates with the government Product Owner, FSA stakeholders, and the development team to plan work, provide feedback on requirements, and help prioritize the product backlog. They conduct discovery and user research using Human-Centered Design (HCD) practices to understand user needs and help define the scope for each sprint. The role supports Agile Project Management by contributing to lean thinking, flexibility, and continuous improvement while ensuring rapid and reliable delivery. They help define and refine user stories and tasks, ensure work meets the FSA Definition of Done, and assist in packaging completed stories into releasable features. Additional responsibilities include supporting change request processes, managing and documenting IAM change requests, and helping coordinate proofs of concept and project activities to keep development aligned with FSA priorities

Skills

• **Location:** Remote
• **Required Clearance:** Public Trust
• **Required Education:** Bachelor's Degree
• **Required Experience:** 3 years of experience
• Strong ability to gather, analyze, and document business and user requirements
• Excellent communication and collaboration skills with both technical and non-technical stakeholders
• Experience working in Agile environments (Scrum or SAFe preferred)
• Skilled in writing clear user stories, acceptance criteria, and backlog prioritization
• Good understanding of Human-Centered Design and user research techniques
• Analytical thinking and problem-solving abilities
• Attention to detail and strong organizational skills
• Proficiency with Agile tools such as Jira or similar
• Ability to manage change requests and support project documentation
• Team player who thrives in an iterative development setting

Qualifications

Must Haves

• **Location:** Remote
• **Required Clearance:** Public Trust
• **Required Education:** Bachelor's Degree
• **Required Experience:** 3 years of experience
• Strong ability to gather, analyze, and document business and user requirements
• Excellent communication and collaboration skills with both technical and non-technical stakeholders
• Experience working in Agile environments (Scrum or SAFe preferred)
• Skilled in writing clear user stories, acceptance criteria, and backlog prioritization
• Good understanding of Human-Centered Design and user research techniques
• Analytical thinking and problem-solving abilities
• Attention to detail and strong organizational skills
• Proficiency with Agile tools such as Jira or similar
• Ability to manage change requests and support project documentation
• Team player who thrives in an iterative development setting

Benefits

• Eleven Federal Holidays
• Paid Time Off accrued each pay period
• Parental Leave
• Three medical plan choices with generous employer contribution
• Dental and Vision Insurance
• Company paid Short-Term and Long-Term Disability
• Company paid Life and AD&D Insurance
• 401k with competitive matching and vesting schedule
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Medical, Dependent Care and Commuter Flexible Spending Accounts
• Employee Assistance Program
• Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
• 529 College Savings Plan
• Legal Insurance
• Pet Insurance