Member of Technical Staff - Datacenter Operations

Summary

Prime Intellect is building an open superintelligence stack that provides infrastructure for frontier AI labs and teams. The Member of Technical Staff - Datacenter Operations will own the operational readiness of physical GPU-cloud infrastructure by coordinating deployments, maintenance, incident response, capacity readiness, and datacenter partners.

Responsibilities

• Coordinate rack deployment, cabling, inventory, and acceptance testing for new GPU capacity with datacenter partners and engineering teams
• Maintain accurate asset records, rack layouts, power allocations, cabling documentation, and spare-parts inventories
• Lead hardware fault triage and coordinate remote hands, vendor escalations, component replacement, and RMA workflows
• Establish maintenance plans and change procedures that minimize customer disruption and protect equipment and data
• Track capacity readiness, hardware failure trends, repair times, and operational risks; automate repetitive reporting and workflows
• Partner with facility teams on power, cooling, environmental monitoring, and readiness for high-density GPU deployments
• Create runbooks and escalation procedures and support incident response across datacenter and infrastructure teams

Skills

• 3+ years in datacenter operations, hardware infrastructure, or production systems operations
• Hands-on experience deploying and troubleshooting rack-mounted servers, networking equipment, and structured cabling
• Experience coordinating datacenter providers, remote hands, and hardware vendors through deployments and incidents
• Working knowledge of Linux diagnostics, BMC consoles, and server hardware health tools
• Strong operational judgment, documentation habits, and ownership of issues through resolution
• GPU server components, PCIe devices, memory, storage, and hardware diagnostics
• Rack power budgeting, redundant power paths, airflow, and high-density cooling fundamentals
• Fiber and copper cabling, optics, labeling, and physical network troubleshooting
• Asset tracking, spares management, change control, and incident management
• Basic scripting for inventory, health checks, and operational automation; familiarity with safe datacenter working practices
• Experience with NVIDIA DGX/HGX systems or large GPU cluster deployments
• Liquid-cooled infrastructure and coordination with facility engineering teams
• Experience bringing up new datacenter sites or expanding multi-site capacity
• Hardware qualification, burn-in testing, and reliability analysis
• Experience integrating physical operations with automated fleet provisioning

Qualifications

Must Haves

• 3+ years in datacenter operations, hardware infrastructure, or production systems operations
• Hands-on experience deploying and troubleshooting rack-mounted servers, networking equipment, and structured cabling
• Experience coordinating datacenter providers, remote hands, and hardware vendors through deployments and incidents
• Working knowledge of Linux diagnostics, BMC consoles, and server hardware health tools
• Strong operational judgment, documentation habits, and ownership of issues through resolution
• GPU server components, PCIe devices, memory, storage, and hardware diagnostics
• Rack power budgeting, redundant power paths, airflow, and high-density cooling fundamentals
• Fiber and copper cabling, optics, labeling, and physical network troubleshooting
• Asset tracking, spares management, change control, and incident management
• Basic scripting for inventory, health checks, and operational automation; familiarity with safe datacenter working practices

Nice to Haves

• Experience with NVIDIA DGX/HGX systems or large GPU cluster deployments
• Liquid-cooled infrastructure and coordination with facility engineering teams
• Experience bringing up new datacenter sites or expanding multi-site capacity
• Hardware qualification, burn-in testing, and reliability analysis
• Experience integrating physical operations with automated fleet provisioning

Benefits

• Equity incentives